Online commerce has been selling a different experience along with products. These are ease of access and convenience.

The convenience that these businesses offer is one of the most significant USPs that attract customers and set them apart in this competitive market.

The increasing use of online services, coupled with an unending search for added convenience, is driving customers to demand special services such as cash-on-delivery.

Though we are gradually moving towards online payment methods, there’s still a lion’s portion of customers who crave COD or cash-on-delivery services.

Because the payment is made only when the customer receives the product. Plus, COD also allows customers to avoid entering their bank information. In some cases, businesses allow customers to pay using their cards at the time of the delivery.

So, if you are an eCommerce merchant looking for a COD carrier service provider solution for your business in the UAE, this article is for you. 

Top 10 Best Cash On Delivery (COD) Courier Companies in the UAE (United Arab Emirates) [2024 List]

The carrier companies we have mentioned here not only provide COD services but also offer a bunch of other convenient logistics services to smooth out logistics bumps. You can consider them as all-in-one packages that will support you throughout the logistics process.

Let’s get started with the first one:-

1. Shipa Delivery

Shipa Delivery is a logistics company that was founded in 2016. It has operations all across the Middle East region and provides a wide range of logistics and shipping services.

Shipa mainly has segregated its services into two categories. One is for individual shippers and the other one is for businesses. 

If you go for its business solutions, you’ll benefit from options, including eCommerce logistics services, last-mile delivery services, and more.

Businesses will also be able to offer COD services to their customers. In fact, if customers want, they can also pay via cards at the point of delivery.

Here is a list of logistics solutions offered by Shipa Delivery:

• It offers a seamless API that you can easily connect with your current system to get full control of your supply chain activities. 
• Under its last-mile delivery solutions, merchants will find services, such as same-day delivery, next-day delivery, contactless delivery, and more. 
• Your customers will get a dedicated dashboard, where they can monitor the shipments on their own. 
• Shipa Freight is a specialized freight solution offered by this logistics company. Here, it has incorporated services like Air Freight, Ocean Freight FCL, Ocean Freight LCL, and Amazon FBA. 

2. First Flight

First Flight has established its reach across 250 countries and territories and delivers to 1800 destinations across the world. UAE is also no exception. 

First Flight provides fulfillment services and last-mile delivery services to businesses in the UAE. Alongside this, First Flight has also offered a COD service, so you can expand your reach, improve your profitability, and boost customers’ shopping experience. 

Not only that, if you go for First Flight’s COD service, you can stay free of the fear of cash loss. This carrier will provide you with a tracking tool, through which you can monitor everything, including shipment status, when it has reached the customers, and so on. 

Here is a list of logistics solutions offered by First Flight:

• First Flight offers a wide range of domestic delivery services. These include next-day delivery, same-day delivery, bullet delivery, etc. 
• First Flight can easily handle Third Country imports and exports. 
• You can also rely on First Flight for efficient last-mile delivery services. 
• It has come up with dedicated eCommerce logistics solutions for online merchants. In fact, you can integrate it with leading eCommerce platforms like Shopify and WooCommerce. 

3. Jeebly

Headquartered in Dubai, Jeebly is a specialized last-mile delivery service that has maintained a notable presence in the MENA region. Jeebly has categorized its services into multiple sections. These are Jeebly Dash, Jeebly Haul, Jeebly Bizz, Jeebly Moveo and more. 

Jeebly Dash is mainly an express delivery service offered by this carrier company. Likewise, Jeebly Haul will help you maintain smooth delivery services across borders. 

While you can streamline your supply chain operations through Jeebly Bizz, Jeebly Moveo will help you with relocation needs. Alongside these shipping solutions, it also supports cash-on-delivery payment methods on behalf of businesses.

Here is a list of logistics solutions offered by Jeebly:

• Jeebly offers delivery rescheduling options to customers. 
• Your shoppers will be updated from time to time via email, SMS, and WhatsApp, so they can remain free from anxiety. 
• Jeebly Plus has been specially launched to provide white-glove delivery services to customers. 
• Jeebly has integrated an ePOD (Electronic Proof of Delivery services) solution under its service package.  

4. Fodel

With the aim to establish an alternative to home delivery, Fodel entered the market. It is based out of Dubai and operates all over the Middle East. In fact, Fodel has a network of more than 2500 pickup locations across the region. 

Fodel provides last-mile delivery solutions to companies along with several fulfillment services to facilitate online commerce in the Middle East.

If your customers don’t have much time to wait for a parcel, they can collect their parcels from the pickup location at their preferred time. Plus, it even allows your customers to pay at the time of collecting their parcels. 

Here is a list of logistics solutions offered by Fodel:

• Fodel has a ready-to-use plugin solution that you can connect with well-known eCommerce platforms, like Shopify, Magento, and Prestashop.
• With Fodel, you won’t have to go through the complex procedure of contacting the customers at last-mile delivery. Instead, you can drop the parcels off to Fodel pickup locations. 
• It offers a 24/7 package collection service to improve last-mile delivery. 

5. Aramex

Established in 1982, Aramex is another leading COD carrier service provider. It has offered tailored solutions for eCommerce businesses in the UAE. As of now, Aramex service is available across 65 countries around the world.

Alongside basic delivery solutions, such as transportation, warehousing, and 3PL, Aramex also offers a COD service that allows businesses to accept cash and card payments for products. 

Here is a list of logistics solutions offered by Aramex:

• It allows you to calculate shipping rates in real time. 
• Some of Aramex’s special services include temperature-sensitive packaging, repacking, price tagging, kitting, and so on. 
• For seamless cross-border delivery, Aramex takes care of customs, taxes, and duties. 
• It has a range of products that help you improve the logistics services. These include Aramex pick-up points, Experience+, AremexGo, and so on.

6. DTDC UAE 

Though DTDC is an India-based courier service provider, it has established its reach across various countries worldwide. As of now, it has a strong presence in 21 countries, including the U.S., U.K., Canada, China, and the U.A.E.

If you go for DTDC UAE, you’ll get the flexibility to choose among different types of delivery services as per your requirements. These include Premium, Express, and Economy services. Not only for domestic shipping, you can also rely on this logistics service provider for cross-border delivery.

For the B2B2C sectors, it offers a host of e-fulfillment solutions to improve the efficiency of delivery. In addition, it also helps eCommerce businesses boost their brand awareness and customers’ shopping experience with value-added services, such as COD, warehousing, returns management, etc. 

Here is a list of logistics solutions offered by DTDC UAE: 

• DTDC can efficiently handle last-mile logistics and hyperlocal deliveries. 
• It offers Express Parcel Locker systems and PUDO options. 
• For international shipments, it manages the customs process.
• DTDC also handles marketplace listing and RTO management. 

7. PostaPlus

Founded in 2005, PostaPlus is another leading courier service provider that has an office in the U.A.E (Dubai).

When it comes to services, PostaPlus has come up with a bunch of options. For example, it offers pick-and-pack services to eCommerce businesses, so they can efficiently process orders. 

Alongside these, PostaPlus provides a domestic delivery service. Posta Move, the special packing service by PostaPlus, is specially designed to meet customers’ exclusive packaging requirements. Alongside these, it offers COD services with other solutions, like customs clearance, eCommerce fulfillment, mailroom management, etc.

Here is a list of logistics solutions offered by PostaPlus:

• It selects the most convenient delivery method for a particular shipment to ensure it reaches the right destination at the right time. 
• PostaPlus provides warehousing and storage services for businesses of all sizes. 
• Its MYBOX solution sends orders directly to the customers’ doorsteps no matter where they are. 

8. FedEx 

FedEx doesn’t need an additional introduction. If you have been in the shipping field for quite some time, you may have heard about it. After all, FedEx is one of the leading courier service providers not only in the UAE but also in the world.

From Express International to Standard Economy, it offers different types of delivery services. In fact, if you go for its premium solution, you will be able to send international packages within just 3-4 days. Its Express delivery service offers a cash-on-delivery solution in the UAE. 

FedEx’s other supplementary services include shipping rate calculation, shipment tracking, pickup scheduling, and many more.

Here is a list of logistics solutions offered by FedEx: 

• It offers a range of shipping tools, like a tracking system, ship manager, etc, to improve delivery efficiency. 
• FedEx can handle dangerous goods shipping.
• It offers a streamlined portal to manage all shipping invoices. 

9. Barq Express

With over ten years of experience, Barq Express is leading the logistics industry in the UAE. Its main motto is to provide the best logistics solutions for small to large-sized businesses. To fulfill this commitment, Barq Express has incorporated numerous top-notch logistics solutions.

To begin, it has a well-designed quality management system. Plus, it has a wide network of suppliers to help you select the best of the best supply chain partners. Along with the COD payment method, it also offers services such as express delivery, delivery tracking, and so on.

Here is a list of logistics services provided by Barq Express: 

• Barq Express takes care of the quality of deliverables throughout the transportation journey. 
• It can deliver the parcels within 1-2 days across the MENA region. 
• It also takes care of the supply chain process by providing a wide network of suppliers for partnerships. 

10. Naqel Express

From the moment Saudi Post acquired Naqel Express, this joint venture has been achieving great success in the logistics industry.

As of now, Naqel Express is available across Saudi Arabia, UAE, Oman, Jordan and more. From warehousing, freight forwarding, and cold chain logistics to eCommerce fulfillment, it can take care of every aspect of the supply chain process.

If you opt for its domestic delivery service, you can reach your customers within 1-3 business days in the UAE. It offers COD service and a 10-day cash remittance cycle within the UAE region.

Here is a list of logistics services provided by Naqel Express:

• It offers a number of e-fulfillment services, such as inventory control, inbound order management, customs clearance, etc.
• Naqel Express has an extensive network of fulfillment centers to ensure on-time delivery.
• It offers easy returns processing services.

Conclusion

Cash-on-delivery services are an important part of online commerce these days. It allows businesses to expand their reach in a market by attracting customers who do not wish to make online payments. While cash on delivery allows them to improve reach by offering additional modes of payment, it is a risky proposition.

COD orders have higher chances of RTO% and require careful management of cash payments. To help navigate the complexities of COD businesses must opt for reliable shipping software for the service. Hope this article will be helpful for you in choosing the best COD providers in UAE.