For any eCommerce business to effectively serve customers, especially in a vast and diverse region like the UAE, it needs to place its faith in external resources and tools, the foremost of which is an eCommerce fulfillment services company.
E-commerce fulfillment services companies in the United Arab Emirates (UAE) are the premier source of all logistics and shipping services, essentially managing end-to-end supply chain requirements. For some companies, this might include inventory management or storage and distribution.
For others, it may include shipping services and last mile delivery services. Most actually offer a wide range of services, encompassing all of the potential functions of eCommerce fulfillment within their scope.
Basically, if a customer enjoyed everything from purchase to delivery, it’s because the respective Indian eCommerce company made active efforts to ensure they used one of the best fulfillment services.
With that in mind, we have come up with a list of the top fulfillment services providers in the UAE. Let’s begin!
Top 10 eCommerce Fulfillment Companies in United Arab Emirates (UAE)
Determining which are the best eCommerce fulfillment services companies in the UAE is definitely not an easy task. At least not when you’re trying to do it alone.
With the help of experts in the fields of both eCommerce and logistics, we’ve found out that the main determining factors come down to the range and quality of services offered as well as affordability.
Since the cheapest doesn’t necessarily mean the best, you would need an eCommerce fulfillment partner that provides a multitude of shipping services in the UAE at a reasonable price.
To further substantiate the role these top fulfillment services companies play, we also looked at their popularity and ranking among online businesses. With all that data, we have this list of the top fulfillment companies in UAE for you to peruse.
1. Aramex
Aramex has been considered one of the top eCommerce fulfillment companies in the United Arab Emirates (UAE) for nearly 4 decades now.
It offers end-to-end fulfillment and logistics services, including warehousing, customs clearance, customized tracking services, and so on.
Apart from these, Aramex also provides a range of value-added services and products, so you can provide a top-notch shopping experience to your shoppers. That’s why, any sector under eCommerce can rely on Aramex for any of their logistics needs.
Key eCommerce fulfillment services offered by Aramex:
- To help you calculate shipping costs and strategize your fulfillment budget, Aramex has integrated a shipping rate calculator into its official website.
- It’ll provide you with real-time shipping information on an integrated dashboard.
- Aramex provides a number of value-added services, including repacking, labeling, kitting, etc.
- It’ll take care of distribution center management.
- Aramex has integrated multiple payment methods including Cash-on-Delivery (COD) services.
- It offers 2-3 days international delivery services.
2. Ceva Logistics
Founded in 2007, Ceva is a leading logistics provider in the world that also provides cash on delivery (COD) services in United Arab Emirates. As of now, it has established its reach across 170 countries worldwide. The UAE is one of them.
Ceva has included a number of premium solutions under its service package. These include air freight, ocean freight, ground & rail freight, project logistics services, and more.
Key eCommerce fulfillment services offered by Ceva Logistics:
- If you go for its contract logistics services, you’ll benefit from the end-to-end supply chain support – from manufacturing support, and distribution to reverse logistics.
- Returnable packaging, refurbishment, waste management, and product inspection are some of the supplemental services offered by Ceva.
- With its Air Premium service, you can deliver your parcels within 48-96 hours.
- MyCeva, a virtual freight management service, will help with real-time freight rates, reliable booking, shipment tracking, etc.
3. IQ Fulfillment
If you are looking for a state-of-the-art fulfillment solution in the UAE, you can go for IQ Fulfillment. IQ Fulfillment is the first company in the Middle East that has used robotic and eCommerce automation tool and technology for efficient fulfillment handling.
From warehousing to packaging to last-mile delivery, IQ Fulfillment takes care of pretty much everything. In fact, it offers seamless API integration through which you can connect with any of your favorite eCommerce platforms to IQ Fulfillment to streamline every task.
Key eCommerce fulfillment services offered by IQ Fulfillment:
- You will benefit from advanced robotic technology-driven services within the UAE.
- It has offered an intelligent storage solution for order stocking.
- Custom packaging, labeling, custom bundling, and cross-border shipping are taken care of by IQ Fulfillment.
- It provides same-day or next-day delivery services within the Middle East region.
- IQ Fulfillment also provides COD reconciliation service.
4. UPS
UPS is another leading eCommerce fulfillment services company in the UAE, known for its varied shipping options as well as for its tech integrations with virtual marketplaces.
Not only that, UPS has a range of value-added services like integrated shipment tracking, inbound charges management, shipping dates rescheduling, etc. These will enhance the main delivery services and help you meet diverse customer needs.
Key eCommerce fulfillment services offered by UPS:
- With UPS, you can send prepaid shipping labels to the customers to simplify the return process for them.
- It offers a weekend delivery option to give you a competitive advantage.
- UPS has multiple drop-off and collection points and customer centers.
- It’ll help you manage orders across multiple leading online platforms, including Amazon and eBay.
5. FedEx
When it comes to end-to-end eCommerce fulfillment services companies, FedEx stands tall and boasts about its numerous specialized shipping service options like custom handling for dangerous or high-value orders.
Though FedEx is an American shipping company, it has stretched its reach across the globe, including the UAE. It offers both economy and express shipping services.
If you go for its Express solution, you can deliver the parcels within 2-3 business days. FedEx also provide API integration services.
Key eCommerce fulfillment services offered by FedEx:
- Under FedEx’s offerings, you will get a number of services, like a shipping rate calculator, pickup planner, shipment tracking, etc.
- FedEx takes care of invoice management.
- It offers direct eCommerce shipping API integration, so you can streamline all your operations in a single place.
- It’ll help you simplify the return process for both the retailers and their customers.
6. Barq Express
Barq Express has been favored by numerous eCommerce businesses for its provision of top-notch eCommerce fulfillment services.
Since its launch, it has been helping businesses with multiple premium logistics services, like pickup scheduling and deliveries, hyperlocal delivery options, and route optimization.
Barq Express also offers warehouse management services. One of the biggest perks of going with Barq Express is that it partners with numerous shipping companies in the MENA region. This means that you can reach your customers within 24-48 hours from the order date.
Key eCommerce fulfillment services offered by Barq Express:
- It can send your parcels within 2-4 days across the country.
- It offers a COD payment method and faster COD remittance services.
- You’ll get a shipment tracing system to monitor all your orders shipped via Barq Express.
7. SMSA Express
SMSA Express takes the cake when it comes to fulfillment companies in the UAE. This is because they automate shipping operations and streamline inventory management, distribution, and delivery.
Apart from these, SMSA Express has numerous expedited shipping services, both for domestic and international deliveries.
Especially for eCommerce businesses, SMSA offers a host of premium fulfillment services, so you can improve customers’ satisfaction and get an edge over your competitors.
For example, here, you’ll get solutions, such as customization options, address and ID verification, SMS notifications, and many more.
Key eCommerce fulfillment services offered by SMSA Express:
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- Under its Express solution, you will get some special services, such as same-day delivery, weekend delivery, delivery to the out-of-delivery area, etc.
- It will help you reduce product returns.
- It will send time-to-time delivery notifications to shoppers via SMS.
- To help you reduce RTO (Return-to-origin) percentage and failed deliveries, it has come up with an address validation feature.
8. Farfill
Farfill comes next on this list. If you’re a B2B or B2C eCommerce business and looking for a dedicated fulfillment service provider in the UAE, this logistics company is for you.
From holding inventory to order processing to delivering it to the customers’ doorsteps, Farfill has the capability to do everything.
Additionally, it has a global network of warehouses and facility centers, so you can reach your customers on time. Besides providing basic order fulfillment services, Farfill has also integrated some technology services, including cart integrations, advanced reporting, etc.
Key eCommerce fulfillment services offered by Farfill:
- It can handle both B2B and D2C fulfillment.
- Farfill has an in-built inventory management solution that will help you with stock adjustment, bulk processing, replenishment, etc.
- It’ll also help you with Amazon FBA preparation.
- Apart from these, Farfill has customized labeling and packing options.
9. Depoter
Like Farfill, Depoter is another dedicated fulfillment service designed for eCommerce businesses. It stores your inventory, picks, packs, and aims to deliver the parcels to the customers as soon as possible.
And the best part? You can instantly integrate it with your favorite platforms like Shopify with zero upfront costs. You’ll have to pay Depoter only when you use its fulfillment services.
Key eCommerce fulfillment services offered by Depoter:
- It has a vast network of dark stores across MENA. This means you can reach your customers within a short time frame.
- It offers different warehouse management services like picking, packing, sorting, etc.
- You will have a centralized view of your inventory and the fulfillment process.
- It offers 2 hours, same-day and next-delivery options.
10. Zajil Express
Last but not least, we have the Zajil Express. It’s a Saudi Arabia-based eCommerce fulfillment company. Zajil has established its reach across multiple countries, including the UAE.
When it comes to eCommerce fulfillment services, bundle fulfillment, last-mile delivery, returns management, and white-glove shipping are some advanced solutions provided by Zajil.
Key eCommerce fulfillment services offered by Zajil Express:
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- Zajil Express offers distributed warehousing and inventory solutions.
- To improve your customers’ shopping experience, it has come up with white-glove shipping services.
- It will help you reduce costs on product returns.
- It will assist you in shipping to “Out of Delivery” areas.
Conclusion
It can be so daunting to figure out the best way to scale up your eCommerce operations and make customers happy while also maximizing order fulfillment.
But that’s what makes this choice so important and that’s also why we’re focussing so heavily on the services you can potentially avail.
You may need greater reverse logistics services or more targeted exception management solutions, which require the use of both fulfillment services companies and shipping software. And at later stages of growth, multiple carriers are needed, thus making multicarrier integration platforms vital.
But first things first. Take a good look at the above list of the top eCommerce fulfillment services companies in the (United Arab Emirates) UAE so you can start fulfilling more orders at faster speeds and cheaper rates.