Consumers of the digital age have little patience, and businesses are capitalizing on their lack of it. In a society where instant gratification is most satisfying, an order that cannot be delivered fast will become undesirable.
To solve for the ever-growing speed of getting products to customers, hyperlocal deliveries have now been adopted by sellers.
A hyperlocal delivery solution allows companies to reach their consumers within the same or next business, often in a couple of hours. It attracts more consumers and generates sales faster for businesses.
If you are a business looking for such a solution, use this article as a guide to finding the best hyperlocal delivery service providers in the UAE (United Arab Emirates) for all your eCommerce needs.
Best Hyperlocal Delivery Companies in the UAE
If superfast deliveries are what your consumers want, then rest assured that these shipping carriers can deliver on that promise. Here’s our list of the best-performing hyperlocal delivery companies in the UAE that won’t burn a hole in your pocket.
1) SMSA Express
SMSA is a renowned delivery service from the UAE that started in 1994. It uses a cloud-based platform to provide hyperlocal delivery solutions in 250 cities via 1500 professionals.
It provides comprehensive solutions for eCommerce companies, offering first to last-mile delivery services in the Middle East.
SMSA Express provides affordable hyper-local solutions through the use of automation in order scheduling, servicing, and delivery. It uses predictive AI and ML models to improve efficiency and reduce costs.
2) Careem Express
Careem Express is a delivery service in the Middle East owned by the ride-hailing company Uber. It offers pickup and hyperlocal delivery solutions for eCommerce businesses operating in the region.
Careem Express can deliver a product within 45–60 minutes using route optimization and advanced mapping techniques. It offers volume-based discounts, on-demand delivery, an order tracking facility, and 24×7 customer support.
3) Shipa
Shipa is a delivery solutions provider in the Middle East with its headquarters in Dubai. It offers local and cross-border shipping services for eCommerce companies in the UAE. It has a host of services ranging from order fulfillment to first, middle, and last-mile deliveries.
Shipa offers several hyperlocal delivery services such as rapid pickups, on-demand delivery, and returns management in the region. It provides businesses with access to all GCC territories.
4) Quiqup
Quiqup is a doorstep delivery solutions provider from Dubai. It offers “store-to-door” drop shipping services to online sellers in the UAE. It manages a fleet of over 3000 delivery professionals and operates on a pay-as-you-go model.
Quiqup offers pickups directly from brick-and-mortar stores with the option to select a delivery window. It offers a simple dashboard to manage all orders, live tracking, and live support services.
5) Jeebly
Jeebly is a Dubai-based delivery platform. It offers hyperlocal delivery solutions to businesses in the Middle East with special offerings for eCommerce companies. It operates on a subscription model to get dedicated resources based on hourly, weekly, or monthly usage.
Jeebly enables businesses to deliver directly from their stores to their customers as well as other stores. It offers express delivery services and helps businesses manage returning orders through its platform.
Tips to Choose the Best Hyperlocal Delivery Partners in the UAE
1. Local Market Coverage
Hyperlocal delivery providers do not usually cover a large number of zip codes or pin codes. They generally offer their services within a limited area.
The exact ambit is of course dependent on the company but it’s never more than 6 to 8 hours from the distribution center. Having said that, some hyperlocal delivery partners operate across numerous cities through tie-ups with local shops.
Therefore, what works while looking for a regular shipping carrier does not work here. To enable instantaneous delivery to your customers you must choose hyperlocal delivery service providers with superb local market coverage.
2. Swift Deliveries
The reason brands want hyperlocal delivery providers is because they are the fastest shipping carriers. Therefore, swift delivery is important and is one of the most important factors in choosing a hyperlocal delivery service.
The usual time frame for delivery is 4 to 6 hours but with the emergence of quick commerce, groceries, medicines, and other household necessities can be delivered within 10 minutes. Your chosen hyperlocal delivery partner must be able to provide you with the same speed of delivery.
3. Payment Options
It is important for hyperlocal delivery providers to offer as many payment options to customers as regular shipping carriers. Firstly, by not offering enough options businesses run the risk of losing customers.
Secondly, hyperlocal delivery services are as important as regular shipping services. Even more so, because these services are used in cases of emergency.
Therefore, it’s imperative that these companies provide their customers with as much ease as possible. Also, it doesn’t hurt to provide cash-on-delivery on certain orders.
Due to the small window within which delivery is made, hyperlocal deliveries do not have to go through the long process of COD remittance. Accounts can be settled much more easily by HLD partners.
4. Returns Availability
One area where hyperlocal delivery companies fall behind is making returns available. However, the fault doesn’t fully lie with the company but instead with the type of products typically transported by hyperlocal delivery partners like groceries, medication, and other perishable items.
But as quick commerce platforms start to list various household and lifestyle products, hyperlocal delivery partners must look into making returns available for at least the non-perishables.
Therefore, when choosing your hyperlocal delivery provider, look for one that already provides returns or is planning to.
5. Real-Time Tracking
Just like tracking a regular shipment, it’s important to be able to track an order coming through a hyperlocal delivery partner. Quick commerce platforms generally have their own live tracking system built into the app but for others, hyperlocal delivery companies must provide tracking updates and live tracking capabilities to customers.
Final Thoughts
Hyperlocal deliveries are an appealing domain to businesses. The shorter time frames and faster servicing allow businesses to cater to a larger audience.
Using such a solution, companies can publicize their in-store inventory and let their customers receive items within the same or the next business day. It appeals to a bigger market and accommodates the need for a faster delivery experience.
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