Businesses use efficient multi carrier shipping software to handle numerous orders every day. The surge of online shopping and logistics challenges requires eCommerce companies to prioritize capable shipping management solutions. With such technology, brands can automatically carry out the pre-and-post dispatch processes and deliver at lightning speeds.
Merchants can comprehensively control multiple operations like warehouse management, last-mile delivery, etc. Altogether, they can fulfill order requests in real time and guarantee a positive customer experience. The top multi carrier SaaS platforms listed below will allow you to excel in all logistics standpoints. Have a look!
What is a Multi Carrier Shipping Software?
A multi-carrier shipping software is a robust tool designed to help businesses streamline and optimize the shipping process. This type of shipping solution comes pre-integrated with a wide range of domestic and international carriers.
Based on your shipment type and predefined parameters, it presents the most suitable carrier for better order fulfillment. Alongside that, it lets you compare shipping rates among carriers, select the most cost-effective shipping partner, track orders, and more — all in just one place.
These multi-carrier shipping solutions offer easy integrations with eCommerce platforms, so merchants can sync orders easily and speed up the whole logistics process.
For small businesses, a multi-carrier shipping solution might not seem a good investment, but as your business grows and order volumes increase, it becomes a necessary component in your tech stack.
Top 10 Best Multi-Carrier Shipping Software Review- with Features, Prices, Pros and Cons [2024 List]
The distinct features of shipping software make it suitable for logistics operations. Each shipment software can eliminate supply chain errors and meet your business needs and planning. Explore the list below and see if each one is compatible with yours.
1) ClickPost
ClickPost is an all-inclusive logistics intelligence platform that assists businesses in multi carrier delivery management. In terms of numbers, the platform ships 1M+ nationwide and international orders. Plus, they are integrated with 50 storefronts and 30 + communication gateways.
ClickPost users include top brands like Decathlon, Puma, and Nykaa that rely on 450+ carrier integrations for domestic and overseas consignment operations.
ClickPost’s beneficial attribute is its unified dashboard to view and monitor orders simultaneously across multiple carriers. Through that, retailers can offer an excellent post-purchase experience to customers through real-time order visibility. Here is the expertise ClickPost boasts about
ClickPost has a single API connecting you with several order creation APIs. You can flexibly manifest orders, allocate carriers, and print labels through it.
Businesses can send accurately updated estimated delivery dates during order delays to keep customers informed and reduce WISMO inquiries.
ClickPost offers NPR and NDR (Non-Delivery Report) to help you identify the reasons for failed delivery, reduce RTO, and manage orders successfully.
The WMS helps you run warehouse operations and inventory tasks smoothly.
With ClickPost, brands can manage their return and reverse logistics process by offering a self-serve portal to customers. It can save time and speed up the return operation.
2) Epicor Quick Ship
Quick Ship by Epicor is a popular multi carrier shipping service provider. They are experts in freight forwarding and parcel delivery for high-volume orders.
With 90+ carrier integrations and shippers like UPS, USPS, and FedEx, online sellers can convey overseas and domestic parcels. The platform acclaims its good reputation for its automated shipping solutions and faster carrier-user activation.
The Quick Ship software offers more than the specs above. Its automatic invoicing post freight calculation leads to data acquisition into your ERP platform.
Also, The HazMat compliance software indicates that a shipment is entitled to HazMat documentation and completes the necessary paperwork by itself. Quick Ship’s features are-
Epicor Quick Ship has low-cost shipping modes alongside a collective choice of carriers according to your business needs.
It provides a state-of-the-art routing guide enabling route configurations based on your business criteria.
They present functionality for validating addresses for accurate order fulfillment to refine delivery processes.
Epicor’s self-service returns portal works effectively for an effortless returns experience.
3) Sendcloud
In 2021, Sendcloud entered the e-commerce realm with its worldwide shipping platform to make a difference in logistics.
They aim to help businesses scale and improve supply chains with 100+ carrier integrations and features like a returns portal, real-time tracking, and label generation.
Also, Shopify businesses can consolidate orders with Sendcloud to perform unparalleled parcel deliveries.
The multi carrier shipping software has annual and monthly price plans – “Lite”, “Growth” and “Premium”. These options come with their respective charges.
Sendcloud exhibits choices of setting regarding various standards involving weight, serviceable locations, and the number of carriers assigned in the logistics automation process. Sendcloud is known for the features below.
Sendcloud lets you access a service point map with more than 400000 European locations.
They provide bulk label printing and simplify shipping with customs data and documentation.
Sellers can coordinate by transmitting automated order-related notifications to buyers via a branded tracking page.
Manage multiple shipments within a centralized platform.
4) Lojistic
This package-delivery software synchronizes order-related info from multiple carriers and lays out a collective view on a single platform.
It offers 12 instant carrier integrations and 100+ less than truckload (LTL) and full truckload (FTL) carriers through electronic data interchange (EDI). It boasts capabilities like analytics, proprietary API, and carrier connectors.
Business owners have the freedom to select from a list of Add-ons like FedEx negotiation and the marketplace for LTL and FTL. Below is a detailed list of features to gain a better understanding.
Lojistic offers a fresh perspective on cost saving and shows productive ways to keep customers satisfied through shipping analytics.
It offers a complete overview of the total costs you spend on carriers.
Brands can automate their invoice audit based on customizable reports and metrics.
Lojistic has established several parameters for carrier comparison.
5) eShipz
eShipz helps businesses optimize their shipping operations with multi carrier intervention. They are super competent 150 + carriers for domestic and cross-border logistics operations. Their marketplace integration is one of their core attributes with names like Amazon, Shopify, Magento, etc.
eShipz provides a brilliant assign shipping API infrastructure, prints labels, and initiates order processing in minutes.
They can help you get complete visibility of outbound shipments and strengthen your business by fixing relevant gaps in your logistics workflows. Other features of this delivery tracking software include-
Businesses can view and examine orders across various channels within a unified dashboard.
AI-enabled and algorithm-based carrier recommendation engine suggests suitable delivery companies to align with your business.
Brands can grant hundreds of orders with a single click and cut down manual logistics responsibilities.
Sellers can convey real-time tracking notifications to customers and receive verification updates on shipments successfully delivered.
6) FarEye
FarEye is a leading multi-carrier shipping software that has connections with over 5000 logistics companies all over the world.
According to your delivery locations, delivery types, and the goods, it presents you with the best possible carrier service, so you can efficiently fulfill orders while staying profitable.
This solution is known for providing flexible delivery options. From same-day delivery, next-day delivery, click-and-collect, and hyperlocal delivery to white-glove delivery, it takes care of every customer’s needs.
In fact, last-mile delivery optimization is its main forte.
Alongside these, it helps you with order processing, centralized order tracking across various carriers, route optimization, delivery date prediction, and more.
Plus, it gets easily integrated with well-known eCommerce platforms, marketplaces, and ERP systems to synchronize all tasks. Here are some of the core strengths of FarEye:-
It lets you negotiate the contract rates with carriers.
Brands can select carriers as per their business strategies.
FarEye automates the label-printing process to speed up the delivery journey.
It lets your customers schedule the deliveries at their convenience. And as per metrics, the adherence to those time slots is >90%.
FarEye detects address errors to enhance delivery efficiency.
It has a proactive delivery exception management system and lets you manage fleet drivers.
As of now, Veeqo has connections with over 50 carrier companies and eCommerce stores. Among the eCommerce platforms, you will find some big names like Shopify, BigCommerce, Magento, etc.
On the Veeqo dashboard, you can sync orders directly from your eCommerce platform, create shipments, and automatically select carriers based on shipment type. The best part about Veeqo is it lets you find the cheapest shipping labels and generates over 100 labels with just one click.
Also, the shipping insurance system provided by this platform ensures each order reaches customers safely and saves your bucks from shipment loss.
Here is how Veeqo stands out as one of the leading multi-carrier shipping software:
Veeqo lets you create bulk shipping labels.
With Veeqo’s rate-shopping functionality, you can find the lowest shipping rates across multiple carriers.
It offers a standalone wireless device called the Veeqo scanner through which brands can speed up the order-picking process.
With Veeqo credits, you can win 5% back on eligible shipments.
It helps you manage all orders on a unified dashboard and strategize the shortest routes for faster delivery.
8) Proship
For over 20 years, Proship has been helping brands streamline their logistics operations. It has established its integrations across various carriers across the world, including North America, Europe, Asia, Australia, and more.
Proship’s automated rate shopping feature is specially designed to lower your logistics costs and improve the return on investment (ROI).
What sets Proship apart from other shipping solutions is its on-premise carrier engine. Whereas other solutions depend on APIs to fetch carrier information, Proship hosts the carrier rates on the portal itself.
To help you control your shipping process and carriers, Proship comes up with a dedicated app, called Parcel Config app. Below, we have listed down its other core offerings:-
Proship offers 3 types of rate shopping – basic rate shopping, time-in-transit rate shopping, and advanced date shopping.
Brands can access advanced transportation strategies through its business intelligence platform, MyShipINFO.
Proship handles the shipping of hazardous materials in the most efficient way.
With this multi-carrier shipping platform, you can automate the label creation task for faster shipping.
9) Shippo
With 40+ carrier partners under its belt, Shippo is a specialized multi carrier shipping solution that can handle both national and international deliveries.
There are mainly two ways you can use its services – either by downloading its app or integrating its API with your current system.
Shippo allows you to set up your own shipping rules, so you can quicken the label generation process. It offers easy integrations with eCommerce platforms.
These include Shopify, Square, Wix, and Magento, to name a few. Alongside these, it helps in generating customs forms & commercial invoices, lets you schedule pickups with USPS and DHL Express, and provides shipping insurance to protect your shipments.
Furthermore, Shippo provides consolidated tracking information on an integrated dashboard, shows ETA, and provides a branded tracking page where your customers can monitor the orders on their own.
Here we have included Shippo’s other functionalities:-
With Shippo, you can save up to 90% on shipping rates.
If you go for Shippo’s API, you can validate shipping addresses for efficient delivery.
Shippo sends automated email notifications to customers at each milestone.
Shippo also takes care of customer returns.
You can create shipping labels in bulk.
10) FreightPOP
Last but not least, we have FreightPOP as one of the best multi-carrier shipping software. It offers pre-integrated solutions with 3500+ carriers and countless WMS, OMS, and ERP systems.
When it comes to carrier rate shopping, it helps you from every possible front, so you can optimize the shipping process in a better way.
For example, it fetches negotiated rates, lets you compare shipping rates, and allows you to save on-spot rates. In fact, it promises to help you save 30% on shipping costs.
Furthermore, FreightPOP prints shipping labels, invoices, and bills of lading in an automated way. Its batch-processing option helps eCommerce companies create orders in bulk to save their time and money.
Take a look at how FreightPOP secures one of the top ranks among leading multi-carrier shipping software solutions:-
FreightPOP Expedia (FreightPOP’s rate shopping dashboard) brings negotiated rates from carriers and consolidates them for a single view.
It manages parcels, FTL, LTL, and international shipments in just one place.
With FreightPOP, you can simplify the returns process.
FreightPOP’s SmartTRACK option provides comprehensive tracking information and provides proactive notifications throughout the journey.
It also helps with freight planning and freight invoice auditing.
How to Choose Best Multi Carrier Shipping Software for eCommerce Companies and Online Retailers?
Though we have given you 10 options, we understand that it’s not possible for you to pick the right one among them. That’s why we have listed down some must-have aspects you need to consider while looking for the right multi-carrier shipping software.
1. Serviceability
First things first, you need to check the serviceability of the multi-carrier shipping system. This comprises two tasks. First, check whether the solution has integrated the carriers you usually deal with.
Suppose you often delegate all the shipments to FedEx and DHL. The solution you’ll select must have integration with those logistics carriers to simplify the process for you.
Second, ensure that it integrates carriers from the regions where you want to scale your business. For example, if you want to scale in the US, the solution you choose must connect with logistics firms like UPS, USPS, XPO logistics, and more.
This simply means don’t opt for a tool just by looking at the vast network of carriers. Instead, check whether or not those carriers align with your business goals and operations.
2. Scalability
The e-commerce industry is quite volatile. You may see a sudden surge in orders in a month, but in the very next month, you may have just a handful of orders.
Hence, you need to go for a solution that can tackle large volumes of orders in peak times. Plus, check if it offers bulk order processing and bulk tracking services, so you don’t feel overwhelmed when you experience a surge in demand and manage the process smoothly.
3. Automation
An ideal multi-carrier shipping solution must have the capability to automate the daunting manual workflows. Otherwise, there’s no point in investing.
After all, your end goal should be to speed up the process without compromising on quality.
Hence, when choosing the best system for your business, ensure it automates tasks like label creation, order processing, order tracking, customer notification, and more.
Plus, it should also have an automated process to tackle adverse scenarios like failed and delayed deliveries.
Furthermore, you should check if it has an AI-enabled solution to fetch the most suitable carrier as per your requirements.
4. Branding options
In a world where everyone is fighting to grab customers’ attention, a personalized touch in your shipping can take you a long way.
There are lots of multi-carrier shipping software available on the market (we have included some of them!) that let you customize the tracking page, configure your shipping labels, and personalize the shipping notifications.
These functionalities may improve your brand recognition and create a long-lasting impact in your customers’ minds.
5. API access and storefront integration
Ensure the solution you’re going to choose offers an API integration option, so you can access their services from anywhere and consolidate all tasks in a single place without much back and forth. At the same time, your preferred system must integrate with your online storefronts for easy order synchronization.
6. User-friendly interface
Another aspect that you shouldn’t overlook is the solution’s UI & UX. Be sure it’s beginner-friendly, has zero learning curve, and loads quickly without any glitches.
Also, check if it provides real-time updates on the shipment’s whereabouts as soon as they reach a milestone. This means the software must have almost zero downtime rate, so you can stay informed about every aspect of the process.
7. User Reviews & customer support
At this point of time, we assume you’ve narrowed down your choices to 1-2 solutions. Now, tap into your network and look at what others have to say about those platforms. Furthermore, ensure the customer support system is active 24/7 to mitigate problems.
Top 5 Key Features of Multi-Carrier Shipping Software Used in the eCommerce Industry
A multi carrier shipping software comprises a number of features & functionalities to streamline the shipping process. Here we have listed some major ones among them.
1. Multi-carrier integration
As the name suggests, the main strength of a multi carrier shipping solution is its ability to streamline shipping with multiple logistics companies.
It comes pre-integrated with a wide range of global and regional carriers. As a result, you can access and compare shipping data, including carrier rates, transit time, and service type on a unified portal.
Most solutions even fetch pre-negotiated shipping rates from leading carriers like UPS, USPS, and FedEx to help eCommerce businesses optimize delivery costs and maintain a good profit margin.
2. Smart carrier allocation
These multi carrier shipping solutions allow businesses to set different parameters according to their business requirements like cost, shipment type, delivery times, etc.
The systems then use their own data science model and analyze carriers’ past performance to fetch the most suitable carrier as per the predefined rules set by businesses.
This smart carrier allocation model helps businesses improve their delivery operations and ensures that each delivery reaches the right recipients at the right time.
3. Bulk order processing
Manually creating orders might be feasible for a small amount of orders, but when the order volume increases, it won’t cut it.
This is where the bulk order processing feature of a multi-carrier shipping solution works as a savior. It automatically creates shipping labels for multiple orders at once, generates AWB numbers, and makes the orders ready for shipment — all within just a few minutes.
These systems also offer direct integrations with eCommerce storefronts like Shopify and BigCommerce. This integration automatically syncs orders from storefronts and saves you time and effort.
4. Centralized order tracking
Since these systems are already equipped with multiple carriers, they fetch real-time tracking information from them and provide you with a centralized view of the tracking data.
This means that it doesn’t matter how many carriers you’re dealing with, you won’t have to visit each carrier’s tracking portal to monitor the orders.
Instead, you will get status-wise tracking information on an integrated dashboard that you can further sort and filter with multiple parameters.
Alongside providing real-time information on the packages’ whereabouts, these multi-carrier shipping tools send automated delivery alerts to the customers at each checkpoint of the delivery journey, so they can stay free from anxiety.
5. Returns Management
One of the most challenging parts of the entire eCommerce ecosystem is managing customer product returns. A few multi carrier shipping solutions like ClickPost and Shippo offer features to successfully manage reverse logistics.
These include returns label creation, providing a self-serve returns portal, customized return policy creation, return tracking, and so on.
At the same time, these software solutions facilitate the refund process and let customers track the returns and refunds to improve their shopping experience.
Top 4 Benefits of Using Multi-Carrier Shipping Software for eCommerce Business Growth
According to a recent study, the global multi carrier shipping software market is expected to reach $4.3 billion by 2033.
This clearly indicates the wide adoption of multi carrier shipping systems in the eCommerce world. And why not? It brings lots of benefits to the plate. These include:
1. Improves shipping efficiency
Logistics is one of the most critical factors of the whole eCommerce journey. Even though you succeed in making your customers pay and hit the buy button, you will fail to retain them if your logistics game isn’t strong.
An efficient logistics process includes accurate planning of shipments, route optimization, carrier management, order monitoring, customer notifications, and more.
When you integrate with a multi-carrier shipping system, it successfully performs all these tasks and consolidates the operations in a single place.
In fact, it also saves you from delivery errors by flagging issues like delivery delays, missing shipments, incorrect delivery addresses, failed delivery management, etc.
You can think of it as a control tower that handles most logistics tasks, prevents shipment errors, and ensures the successful delivery of each shipment. All these further result in greater ROI, like better brand affinity and customer loyalty.
2. Optimizes the logistics costs
The end goal of every business is to garner profits. Thankfully, these multi carrier shipping solutions help you achieve the goal without any compromise on the service quality.
They help you compare shipping rates across carriers and provide pre-negotiated shipping rates, so you can reduce the overall logistics costs.
Some systems even offer APIs for each service. You can choose and pay for only those APIs that you actually want and this is cheaper than opting for the whole system.
Apart from that, a multi-carrier shipping tool provides comprehensive insights into carrier performance and serviceability which helps you avoid hidden shipping charges.
3. Saves your valuable time
As an eCommerce business owner, you deal with lots of tasks on a daily basis, like product sourcing, marketing, customer retention, community building, shipping, and more.
No need to say, you’ll have to give your best in every aspect to successfully keep the process running.
With a multi-carrier shipping solution in your tech stack, you can automate repetitive logistics tasks like label generation, order tracking, customer notification, non-delivery report management, etc.
This saves you time and energy that you can invest in other crucial activities of your business — say doing competitor research or creating a new business strategy.
4. Boosts customer satisfaction and brand affinity
Your customers are your brand ambassadors. If they are satisfied with your business, you have already won the game. As per the Salesforce research, around 89% of shoppers are more likely to return to a brand if they get a positive experience.
While you can create various creative marketing initiatives to satisfy your customers, one of the most important aspects you can’t ignore is improving the logistics experience.
A great shipping experience incorporates meeting customers’ fast delivery needs, sending on-time delivery notifications to them, fulfilling the orders at their own convenience, etc.
A multi-carrier shipping software can take care of all these activities. Some of them even offer branding features like a white-label tracking page, and customization of delivery notifications, so you can upgrade your brand awareness among your shoppers.
Conclusion
Online retailers and enterprises pay much heed to order fulfillment and logistics. They look for the right multi carrier shipping software to match their business requirements and address issues while shipping multiple packages. However, choosing from diverse tech-enabled options out there can be difficult.
Therefore, D2CIntelligence logistics professionals have sorted you out with the above alternatives as per your supply chain requirements. These options can expand your potential and capacity to handle high order volumes and help skyrocket your overall business revenue.
FAQs
1. What is the best multi carrier shipping solution available on the market?
There are numerous multi-carrier shipping solutions available on the market. Not all of them are worth investing in. In this article, we have given you our top 10 choices and explained how you can choose one among them. If you’re still confused, here are our top three recommendations — ClickPost, Shippo, and eShipz.
2. Who is the multi carrier shipping software best for?
Multi-carrier shipping software is best suited for medium to large-sized businesses, considering the number of orders and carriers they handle. If you are a small business owner, you can still choose it if you are looking to scale your brand.
