The constant hike in product demand has led to a dire need for faster and more efficient deliveries. Thanks to shipping software, brands can fulfill orders for millions of customers.
Some ship thousands of orders overseas, while others focus on domestic shipments within tight schedules. In any case, modern logistics technology is the name of the game when it comes to automating supply chain operations and offering faster delivery times.
It can simplify tasks such as order manifestation, inventory management, carrier recommendation, reverse logistics, and NDR management at a go.
Shipping software also enables users to view and monitor order information on a single portal while reducing the need for navigating multiple tabs. We have listed the top shipping or courier or logistics software to meet your business needs and make strategic decisions.
What is a Shipping Software?
Simply put, shipping software is a comprehensive technology solution that provides multiple functionalities to simplify and optimize the logistics process for e-commerce businesses. These shipping software solutions provide easy integrations with eCommerce platforms.
Whenever customers place orders, it instantly syncs up those orders from the stores, creates automated shipping labels, and allows you and your shoppers to track the orders throughout the journey.
A few of them also offer estimated delivery dates to win customers’ impulse buy-ins. When it comes to dedicated eCommerce shipping solutions, they go beyond just providing shipping features.
They also take care of the marketing and branding aspects of your business to strengthen your brand presence. In a nutshell, shipping software works as a magic wand that eliminates all logistics bumps to ensure the timely delivery of each shipment and better brand affinity.
Top 10 Best Shipping Software With Features, Price, Pros, Cons [2024 Updated List]
To gain a fresh perspective on enterprise delivery software and see how it matches your business requirements, we have listed the top shipping software platforms for eCommerce business. Here they are –
With it, you can deliver domestic, overseas, expedited, next-day, same-day, and hyperlocal orders. ClickPost is integrated with 50 storefronts and 30 WMS, OMS, and ERPs to ease supply chain operations
The logistics intelligence platform offers real-time shipment tracking, returns management, NDR management, COD reconciliation, Multi-carrier logistics, WMS, and the Shopify Returns App.
With these features, ClickPost counters various errors and challenges that brands face in their supply chain process. The platform can integrate enterprises with more than 400 delivery partners and allow them to go live with any of them in 24 hours.
ClickPost helps you retain customers by allowing you to send product updates via SMS, WhatsApp, and email. Also, you can improve the overall logistics workflow by monitoring multiple orders assigned to multiple carriers on a unified dashboard.
ClickPost has integrations with prominent ERP, OMS, and WMS like SAP, Increff, and Unicommerce.
2. Onro
Onro offers a promising courier delivery optimization technology that streamlines logistics workflow and helps your businesses scale up. They are last-mile delivery experts who have mastered same-day, and next-day logistics for customers in urgent situations.
Onro has a super-effective mobile application for merchants to access a specific panel for managing dispatched orders.
The platform facilitates real-time parcel tracking and meets customer demands through time-sensitive windows. Their services are outstretched across industries, including e-commerce, Grocery, Pharmacy, Beverages, Laundry, and Retail.
The logistics expert provides multilingual services across several countries worldwide to make sure clients are always in their comfort zone. Sellers can oversee fleets by monitoring drivers currently active on orders and determining the type of vehicle as well.
Merchants will be able to send order notifications to buyers through Email and SMS as well. With regard to customer assistance, Onro exceeds its reputation by being available 24/7. They understand the importance of last-mile delivery management and helping businesses achieve supply chain success.
3. Shiptheory
Shiptheory is a feature-packed supply chain management software empowered by powerful algorithms to optimize package shipping. The platform connects you with 90+ carriers and sales channels like Magento, Shopify, Brightpearl, and more.
They offer automated printing to ensure label printing with just a click. Shipping with Shiptheory works easier than it seems because you can create the rules based on SKUs, order value, weight, and destination.
The all-in-one interface it presents helps brands stay sorted by monitoring several labels generated from various carriers. Also, it provides user-friendly buttons and a search bar to look for specific shipments.
Most importantly, Shiptheory’s technology keeps your business ahead of its competitors and your parcels in transit moving.
They help you send updates to customers so you can focus on other tasks. All-in-all you can use hassle-free and affordable shipping software and reduce workload for worldwide logistics operations.
4. ShipHero
ShipHero assists brands in managing their warehouses and fast-forwards their shipping operations. The cloud-based software offers more than 50 integrations with eCommerce companies. It offers shipment notifications in real-time to offer complete visibility to audiences and improves customer retention rates.
ShipHero’s aptness is the ultimate solution against errors and challenges as it eases complex processes in logistic workflows.
Not to mention saving big bucks in shipping expenses with the multi-carrier integrations and tracking tool. Brands can also generate several labels (Airway bills) to cater to large numbers of orders.
ShipHero is all about their in-built reporting from which sellers can utilize insights for making investible decisions.
As a shipping software, ShipHero boasts 99% success with its accuracy and provides 30% faster shipping compared to its competitors. The platform offers mobile tech to personnel picking up your orders for speedier deliveries. Plus, barcode scanning makes the process error-free by 99.9%.
5. Dispatch Science
Dispatch Science is another reliable shipping software. It is a powerful automated tool that resonates with outbound parcel delivery systems and offers customers an excellent post-purchase experience.
From route optimization to order tracking, it simplifies everything through high-functioning algorithms. Dispatch Science expertly eliminates bottlenecks in your supply chains and creates a smooth flow in shipping processes.
As a brand, you can use the self-serve portal to monitor orders at each milestone and receive quotes from the delivery partner of your choice. It also allows businesses to meet customer expectations, adhere to SLAs, and optimize workloads with API-ready infrastructure.
With the software, clients can offer superior customer assistance to shoppers. They can get in touch with carrier representatives through iOS and Android devices.
The platform lets you do no less for the drivers. You can send real-time alerts to transportation personnel and ensure that they prioritize alternatives during route changes. Also, route optimization helps brands maintain a fluid transportation cycle for all e-commerce customers.
6. AfterShip
AfterShip presents itself as the no.1 post-purchase customer experience platform, and for good reasons. It offers a bunch of tools that have been specially designed to improve customers’ shopping experience – from the moment they hit the buy button to the moment they receive the items in their hands and beyond.
This platform comes pre-integrated with 113 global carriers and allows you to start shipping with them.
AfterShip has a comprehensive carrier-tracking system through which you can monitor your shipments throughout the process, keep customers updated at specific checkpoints, and improve the overall journey.
Returns are inevitable in every e-commerce industry. Thus, having a top-notch returns management system is a must to handle these returns and turn them into a positive experience.
With AfterShip’s returns module, you can automate all return-related tasks and reduce returns costs. It will also help you create RMA ( Return Merchandise Authorization) on 3PL platforms, like ShipBob and ShipHero.
Besides, it fetches almost accurate EDDs, allows you to add them to your website, and offers dynamic marketing functionalities to up your e-commerce game.
You can connect AfterShip with online storefronts, like Shopify, BigCommerce, Magento, and eBay to manage end-to-end e-commerce-related tasks without much back and forth.
Shippo is basically a multi-carrier shipping software by nature. You can leverage its services directly on the Shippo app or by integrating the Shippo API into your current eCommerce platform. Not to mention, it has easy integrations with well-known eCommerce platforms, like Shopify, Square, Wix, Squarespace, etc.
Shippo allows merchants to connect with multiple carriers, create shipping labels, and monitor shipments across them. Alongside that, it’ll help you set up shipping rules, generate customs forms and commercial invoices for international shipments, and schedule pickups.
One of the best aspects of Shippo is it lets you compare shipping rates across carriers to up your bottom line. In fact, you’ll get up to 90% off in retail shipping rates.
In addition, it shows the original ETA on the eCommerce website, offers a white-labeled branded tracking page, manages customer returns, and so on.
The most interesting part about Shippo is it can sync orders from various sales channels on the go and manage multiple eCommerce domains.
Now, if you go for Shippo’s API, you can validate US addresses to ensure efficient delivery. With Shippo, you can also access the shipping history to better understand delivery trends and strategize future activities.
8. ShippingEasy
ShippingEasy is mainly a shipping automation platform. It is widely known for providing discounted shipping rates across carriers, like UPS and USPS.
Along with carriers, ShippingEasy also offers easy integration with online storefronts and marketplaces, such as Amazon, Walmart, Magento, WooCommerce, and BigCommerce.
When it comes to shipping, this platform provides multiple advanced functionalities to improve the process. Automated label creation, order tracking, customized label creation, batch order processing, and returns management are some of them.
To manage the product listing on e-commerce stores, ShippingEasy has come up with a number of features. These include product catalog support, product image support, auto-save new products, and more.
Not only that, this shipping software also takes care of customer marketing tasks like email marketing, campaign management, and feedback requests to enhance your brand loyalty.
Especially for Shopify business owners, ShippingEasy offers a suite of specialized tools to simplify marketing and shipping tasks.
9. Narvar
Trusted by brands like Sephora, SONOS, and Dyson, Narvar is a popular post-purchase intelligence platform. From small to large-sized eCommerce businesses, anyone can opt for Narvar to optimize their logistics operations. It has a wide library of 300+ carriers, 150k global pick-up, and drop-off locations, and 50+ other pre-built integrations.
Narvar’s Promise functionality provides personalized delivery estimates, shows multiple delivery options at the checkout pages, and monitors delivery date performance. Likewise, the Track solution helps you provide your customers with branding tracking options to reduce WISMO calls and improve brand loyalty.
Additionally, Narvar sends on-time delivery updates, account updates, and return updates to customers via channels, like Email, SMS, WhatsApp, Line, etc.
The Return & Exchange option offered by Narvar provides business owners a golden opportunity to turn those negative return experiences into positive ones and win their repeat purchases.
For instance, with Narvar, you can offer them multiple dropoff locations, send them proactive returns updates, identify fraudsters, and do much more. Plus, it also presents you with in-depth shipping insights to improve your strategy.
With over 350 native carrier integrations and 4000+ delivery services, Metapack is a well-known delivery management platform for businesses of all sizes.
Under the product package, Metapack has integrated a bunch of solutions that focus on improving the overall logistics activities. If you go for its Shipping functionality, you’ll benefit from options, such as bulk label creation, smart carrier allocation, delivery schedule option, and more.
Furthermore, the Checkout option provided by Metapack is mainly introduced to improve the conversion rates on the website. It helps you reflect carrier availability on the website, show “order by” cut-off counters, display EDD, and more. It also helps you find the best shipping rates for an order.
Besides, the branded tracking page with personalized product recommendations, white-labeled shipping notifications, returns management, and comprehensive shipment analytics are some of the top-notch features Metapack offers. It also provides a full-fledged shipment tracking API to facilitate order tracking from any place.
Conclusion
As you saw, shipping software can prove to be a game changer on your way to eCommerce success. You can also think of it as a personal assistant that will remove all the daunting tasks from your plate, help you manage the shipping process, and directly improve your overall ROI.
The above-mentioned list provides a comprehensive view of the top shipping software handpicked by our logistics professionals. Each of them can handle numerous orders and offer a positive customer experience. Businesses can rely on them for smart integrations and transition from manual supply chain responsibilities to automated productivity.
Hope our detailed guide will help you pick the right shipping software for your eCommerce business. Happy shipping!
