Keeping an eye on your shipments is necessary to ensure timely delivery. But when companies start handling a significant volume of orders, keeping track of them manually, becomes a drain on resources. Checking every shipment individually is an exasperating task, resulting in errors.
Unfortunately, shipping carriers do not offer a solution for this. Their order-tracking interfaces are clumsy and outdated at best. Shipping exceptions present even more problems, as very few carriers offer access to support from tracking pages.
Ecommerce companies absolutely need an easy way to monitor, manage, and track orders to ensure customer retention. Proper integration and tracking also provide transparency with respect to finances and inventory. Luckily, tracking information can easily be accessed through carrier API integration. Integrating this information with proper logistics management platforms can provide visibility of order statuses across sales channels and carriers. Like most leading couriers, Blue Dart offers comprehensive shipping API integration and tracking features.
About Blue Dart’s API Integrations
Blue Dart uses the latest tech to make shipping and logistics fulfillment easier and cost-efficient for brands and carriers. Under its business integrations section, Blue Dart lists all the integrations it provides for businesses. These are, InternetDart, ShopTrack, PackTrack, MobileDart, ShipDart and ImageDart.
InternetDart makes real-time online tracking of shipments possible. Businesses using InternetDart can track packages with AWB numbers. They can also check order details at a granular level, like which shipments are stuck, RTOs, delayed deliveries, undelivered orders, etc.
ShopTrack is an API that allows brands to embed tracking within their websites or marketplaces so that customers can track the status of their orders while shopping. The objective behind ShopTrack is to keep shoppers on the storefront for as long as possible before redirecting them to a tracking portal. Not only does it boost user activity on the website, but it also increases the likelihood of customers shopping for more when they stay on for longer.
PackTrack works essentially like a CRM tool bringing together information about inbound and outbound shipments as well as complete inventory visibility. It is operational on all Windows and Java-based platforms. However, users need a Blue Dart account to use PackTrack.
MobileDart is Blue Dart mobile application that can be used to track shipments in real time as well as make changes to any order on the go.
The ShipDart API is used to track the movement of goods coming from distributors and going to customers. It allows businesses to have full control and transparency over their supply chain operations.
ImageDart supplies businesses with digital Proof of Delivery (POD) after 48 hours of order fulfillment. It is only available for air and surface packages.
Blue Dart expertise and reputation for customer service ensure that any issues with shipments are resolved at the earliest. With the help of the Blue Dart APIs listed above, brands can make order fulfillment faster and more efficient.
Blue Dart Shipping API Integration
Blue Dart allows customers to access tracking and status data about orders through their API. This in turn provides ecommerce companies the flexibility to use this data to streamline their internal processes.
The most popular and user-friendly way to integrate with Blue Dart shipping and tracking API is by using a logistics management platform. Off-the-shelf solutions like these provide a cost-effective and time-tested way of handling your shipments. They also ensure minimal downtime and provide technical support in case of difficulties.
ClickPost provides inbuilt integration with Blue Dart and all other major couriers. Their unified dashboard allows you to monitor and manage shipments from a single page. Even better, ClickPost is platform-independent. This means that you can use any device with a web browser to check the status of your shipments.
It uses AI to process your shipment tracking data and offer proactive escalations and solutions to shipping exceptions. It also provides you insights about carrier performance and potential problem areas.
The order fulfillment process for ecommerce companies is rarely restricted to carriers alone. It also offers integration with other logistics service providers like marketplaces and warehousing services.
One of the major advantages of using an API integration service is the ability to send tracking notifications to end customers. It can send tracking notifications through channels like WhatsApp and SMS, with the ability to add actionable buttons. You can also personalize the notifications and configure which delivery milestones trigger a notification.
Conclusion
Shipping API integration is a necessity for e-commerce businesses. Most carriers offer similar levels of information through their API. However, these APIs can only be used to access the raw data. The real difference is made by the service used to process the data obtained through the carrier’s API.
It provides cutting-edge tools to process the data obtained from Blue dart multi carrier API integration. Apart from tracking shipment status, ClickPost uses this data to increase customer engagement. Tools like branded tracking pages can prove to be powerful marketing tools while also keeping the audience engaged with your brand. The same holds true for the interactive WhatsApp notifications on offer.
