A multi-carrier shipping software has many uses for eCommerce businesses, especially for optimizing order processing and dispatch. But, what happens when such software takes on the special role of all-inclusive shipping and post-purchase solutions?
Perhaps owing to its competence in removing inefficiencies from last-mile and returns operations, many well-renowned eCommerce and retail brands like Decathlon, Meesho, and Nykaa trust ClickPost. If you too are considering ClickPost, you may want to scrutinize every aspect of it before committing.
It is wise to question if the software you wish to partner with is better than its counterparts. To help ease your mind, we’ve brought to you the top ClickPost competitors, their features, and pros and cons. You can compare ClickPost with each of them and make an informed choice for a smooth sailing logistics system.
About ClickPost Shipping Software
ClickPost is a multi-carrier shipping and post-purchase optimization software. Its services broadly encompass pre-dispatch to post-shipping solutions with an avid focus on returns management. This makes ClickPost an all-inclusive platform for most, if not all of your shipping needs.
ClickPost is integrated with over 500 carriers for forward and reverse logistics needs. Its widespread API infrastructure smoothly integrates with all eCommerce platforms like Shopify, Amazon, WooCommerce, Magento, etc. With ClickPost, you get a mini order management and manifestation system. You can create shipments, generate shipping and return labels, edit orders, get pincode serviceability, schedule pickups, and more.
The core strengths of ClickPost revolve around real-time shipment tracking using Push & Pull APIs and webhooks. Coupled with its automated NDR management module, it alerts you about shipping delays and failed deliveries. When that happens, its automated communication workflow is triggered for contacting customers and resolving the issue within hours.
It leverages automation and ML to intelligently allocate carriers based on custom business needs and a self-serve returns portal that works according to your brand policy and SKU exceptions. It offers a branded tracking portal with personalized product recommendation features and incentivizes exchanges over returns.
Top 7 Best ClickPost Competitors and Alternatives [2024 Updated List]
Now that we have an understanding of ClickPost, let’s see how it compares with its top competitors and alternatives:
1. ShippingEasy
Those merchants who ardently rely on USPS and UPS for their shipping will find the best use of ShipingEasy as a ClickPost alternative. This shipping platform provides one of the pre-negotiated lowest USPS rates in the industry. This includes discounts for all domestic services, commercial rates, flat rates, regional rates, and lastly, some international services.
ShippingEasy also offers swift integrations with storefronts and selling channels like Etsy and Amazon. Its automated capabilities make shipping workflows convenient and easy to handle. Apart from USPS, ShippingEasy has a dedicated discount negotiation program for DHL, UPS, and FedEx.
Features:
Compare rates of multiple carriers from a single interface.
Add insurance for shipments and make easy insurance claims.
Create, filter, split, edit, and dispatch orders from all selling channels.
Batch print shipping labels, packing slips, pick lists, etc.
Map specific rules for order management and carrier allocation.
Pros: Has an intuitive user interface and good customer service
Cons: Can be expensive for small businesses with low shipping volumes.
2. eShipz
eShipz is a smart shipping software that strives to optimize and automate supply chain logistics. It comes integrated with 150+ carriers operating in India and abroad. Alongside this, it offers effortless integrations with marketplaces like Shopify, PrestaShop, and Magento.
eShipz can be a good choice for SMBs that seek to leverage eCommerce automation technology and multi-carrier accounts to amp up their delivery speed and efficiency. In this regard, eShipz pre-shipping and post-shipping solutions. Some of the notable ones include digital proof of delivery, getting customer feedback upon delivery, and estimated delivery dates.
Features:
Advanced shipment tracking and customer notifications system.
Manage undelivered shipments from a central dashboard.
Schedule reverse pickups and generate AWB for return shipping.
A personalized branded tracking page for customer engagement.
In-app tracking and white-labeled notifications.
Pros: Its EDD module is known to work at 90% accuracy.
Cons: Needs more timely resolution of undelivered shipments.
3. EasyPost
EasyPost is one of the closest ClickPost competitors we could find in their overlapping technological capabilities. EasyPost is a web of RESTful APIs that streamline every step of the shipping process, from address validation to return tracking. EasyPost is partnered with 100+ US-based and global carriers.
If you plan to use EasyPost you can benefit from its intelligent rate-comparing and labels purchasing API solution-SmartRate. This is one of its major highlights. You can also get up to 83% discounts on carriers without any volume threshold or contracts. The SmartRate API helps you identify the right carrier saving costs for the selected zipcode.
Features:
Swiftly dispatch shipments with a simple shipping label generator.
APIs for address verification and shipping insurance.
Custom-branded tracking pages and automated shipping alerts.
Omnichannel analytics for shipping, warehousing, and logistics-related costs.
Pros: Self-serve portals and parcel visibility at a granular level.
Cons: Needs to revamp user interface to enhance ease of using it.
4. Easyship
Easyship is another well-renowned shipping software that lends its amenities to global fulfillment services. Two factors make it a compatible shipping solution for small and medium-scale businesses: a wide range of hybrid solutions and concessionary shipping quotes. It gives you the ability to display transparent shipping rates to customers at the time of checkout.
This helps customers convert faster when they choose a delivery option that fits their budget. On the business side, it gives you multiple perks like pre-filled customs forms, cost visibility for 250+ carriers, and up to 81% discounts on certain shipping labels. Easyship can be a ClickPost alternative for those merchants gearing towards global fulfillment services.
Features:
Comprehensive global fulfillment strategy including multiple warehouse access.
Complete synchronization with shopping carts and selling channels.
Pre-determined taxes, VAT, and customs duties based on HS codes.
Automated messaging and tracking notifications via emails.
Custom branding suite and insurance coverage up to USD 100k.
Pros: Dedicated account managers for streamlining global fulfillment.
Cons: Refund issues were reported by some of its clients.
5. Shipsy
Shipsy is a leading logistics SaaS company that meshes transportation management with automated warehousing management. Its motto is to simplify the end-to-end logistics from first-mile pickup to last-mile delivery. Alongside carriers, Shipsy has integrations with 150+ 3PLs that help you expand your market reach in the country and internationally.
The core service of Shipsy is its TMS which helps to streamline the procurement, tracking, and auditing of shipments with freight forwarders and express logistics providers. This involves services like 3PL booking, rate sourcing, contract digitization, digital analytics, and invoice matching. Its WMS offers seamless inventory management and picking-packing optimization.
Features:
Auto-allocation of orders to carriers and logistics hubs based on geolocation.
Error-free hub-to-hub movements, order consolidation, and scan-based loading/unloading of cargo.
Last-mile delivery amenities like COD payments, automatic capture of signatures, and product images for verification.
Real-time tracking and customer communications through WhatsApp, emails, and SMS.
AI-enabled carrier ranking for rate selection, renegotiation for freight rates, and automated invoicing support.
Pros: Seamlessly integrates with POS and has a user-friendly interface.
Cons: Long onboarding sessions and some inconveniences with customer service.
6. Shipway
Shipway is a brand-centric shipping aggregator platform that aims to make shipping a stress-free experience for you and your customers. To fulfill this, Shipway offers services like COD payment, early remittance, automatic courier companies in India recommendations, etc. It also has a business solution to capture subscribers and convert leads using marketing automation.
Its marketing services make Shipway a viable ClickPost competitor for retailers more focused on customer acquisition alongside retention. To this end, Shipway offers targeted campaigns through SMS and WhatsApp broadcasts. It presents automated notifications for recovering abandoned carts or customer win-backs and supports two-way communication.
Features:
Deliver products to 29k+ pin codes at pre-negotiated carrier rates starting from INR 19 for 500 grams.
Branded customer alerts on WhatsApp, emails, and SMS plus a unique tracking URL for every shipment.
Prevents COD frauds with AI-driven fraud assessment and instant confirmation of COD deliveries.
Provision for rescheduling deliveries alongside detailed insights on undelivered orders on a centralized dashboard.
Assistance for Amazon Self-Shipping via multiple couriers at affordable rates and instant order tracking.
Pros: Get on-time cash remittance within two days of delivery and support for pick-up or weight-related discrepancies.
Cons: Software instability and technical issues.
7. WeSupplyLabs
WeSupplyLabs is best known for optimizing post-purchase customer experience and managing returns and exchanges. It is paired with 900+ carriers, 10 marketplaces, and 35+ eCommerce enablers like Zapier. Coming to its core functionality, WeSupplyLabs offers three broad services: order tracking, returns and exchanges, and omnichannel delivery.
It unifies online and in-store logistics and provides customers with hassle-free pickup experiences. The facilities include BOPIS (Buy Online Pickup In-Store), curbside check-ins for customers, and their feedback collection. To streamline these processes, it presents automated notifications and reminders, store directions, parking instructions, and a real-time view of when customers arrive at stores.
Features:
Live shipment tracking of parcels and freight and status updates on a central dashboard.
Spot shipment delays and failed deliveries, and resolve delivery exceptions by contacting customers.
Proactively informs customers about delivery status via emails and SMS while providing customizable transactional emails.
Self-serving returns portal that configures store policy along with an automatic generation of return labels.
Promotes exchanges with incentives like credit coupons, gift cards, store credits, and automatic refunds.
Pros: Delivers an omnichannel pickup and drop-off experience.
Cons: Requires an automated and faster resolution system for shipping exceptions.
Conclusion
While it’s a fact that over 500+ well-known brands trust ClickPost to improve their shipping performance, it’s better to verify if it’ll suit your business. One good way to do so is to understand the ClickPost competitors or alternatives and compare their features with your intended software. This way you can either find a better option or be assured of the one you pick.
