Dunzo is a powerful delivery platform that focuses on fulfilling hyperlocal deliveries with ease. It was founded in 2014 in Bangalore and as of today, more than 30,000 businesses trust Dunzo for their shipping needs. From food delivery and vegetable delivery to medicine delivery, Dunzo can take care of pretty much everything.

The platform enables you to deliver orders in the shortest possible time with its extensive delivery services. In fact, if you go for Dunzo, you’ll even be able to send deliveries within just 19 minutes. Moreover, Dunzo has established partnerships with PepsiCo to deliver snacks to customers’ doorstep in Bangalore.

Dunzo has a trained fleet of delivery personnel that you can rely on. At the same time, it has a 24/7 support staff that is ever ready to help you out in any way possible.

In addition, it will also help you schedule shipments, track parcels, and make timely deliveries. Moreover, it also takes care of route planning, so you can reach the shoppers on time without any hiccups.

What’s even more interesting is that Dunzo provides a user-friendly app through which your customers easily place orders and delivery requests. Dunzo has a dedicated team of staff that will help you set up your business on the platform and support you throughout the process.

It also has come up with order fulfillment services at an affordable price, so every type of business (be it a small business, or enterprise-level business) can benefit from these solutions. Not only that, the Dunzo API integration even provides a safe platform for payments. Here, your customers can pay via Paytm, Lazorpay, and debit and credit cards. Plus, they can also opt for the cash-on-delivery system.

What are the Benefits of Dunzo API Integration? 

Now that you have an overview of what Shipping API is and how it works, let’s have a quick look at the benefits you can expect from Dunzo API.

1. Superfast delivery 

Dunzo is known for its lightning-fast delivery method. Through the Dunzo API integration, you can reach your customers’ doorstep as fast as possible. In fact, it claims to hand over the parcel to the end customers within 19 minutes after the order placement.

2. Store pickup option

The Dunzo API also offers the store pickup option. Via this solution, you’ll be able to provide your customers with the flexibility to order from their favorite stores. It’ll pick up the orders from the store and hand them over.

3. Reduced number of failed deliveries

The Dunzo API also lets your customers track their orders in real time. Basically, it sends them a tracking link through which they can monitor their packages’ whereabouts. As a result, it maintains their peace of mind and reduces frequent WISMO calls.

4. Secure transactions

After integrating with Dunzo API, your customers will be able to make payments for their orders in a secure way. In fact, there’s no risk of failed payments. Moreover, it offers different types of payment methods along with the cash-on-delivery process.

5. Order scheduling option

Via the Dunzo API integration, you can schedule your orders up to 2 days in advance. This will further help you plan your orders and streamline your operations.

6. Safe Deliveries 

The Dunzo API lets you assign OTP for each delivery. This means you can now reach the right customers and ensure safe delivery of the orders.

7. Reduced costs

Through the Dunzo API, you can consolidate multiple orders, so you can fulfill them in a single trip. This is, indeed, a great solution to reduce shipping costs.

8. Improved customer experience

As per a recent study by Capgemini, over half of the customers will switch to your competitors if they provide faster service. This simply means that customers want fast services. However, if you add the Dunzo API to your tech stack, you’ll be able to fulfill your customers’ faster delivery needs.

Why Do You Need to Integrate the Dunzo API with the Shipping Software Solutions?

You can now pair up Dunzo API with shipping software solutions, like ClickPost, MetaPack, ShipStation, etc. This integration will help you make your delivery operations more efficient.

Wondering how? First of all, these shipping solutions offer real-time shipment tracking functionality. You’ll be able to monitor all the shipments in an integrated dashboard. At the same time, it will send time-to-time shipment notifications to your customers that you can further customize with their native languages.

Furthermore, if you integrate the Dunzo API with multi carrier eCommerce shipping software, you can provide a branded tracking page to them, where they can monitor all the orders on their own.

As you know, failed deliveries are the major problems businesses often face in the last-mile delivery phase. Not to mention, these solutions also take care of failed deliveries through automated workflows and ensure that each order are reaching customers at the right time. Consider this a great opportunity to improve your customers’ shopping experience.

What’s more? Shipping tools come up with an in-built returns management system. In case your customers place returns (which is quite obvious!), they will handle all the reverse logistics tasks in the most efficient way possible. 

In a nutshell, the joint integration of Dunzo shipping solutions will make your hyperlocal delivery more efficient.

Conclusion

Even until a few years ago, we couldn’t imagine the 19-minute delivery service. But Dunzo has made it possible. Though it can take care of pretty much everything, you can add another layer of advancement to it if you integrate it with a shipping software solution. Hope our guide has given you enough information on how the Dunzo shipping API integration works, and how it can help you. Good Luck!