Fedex Shipping API Integration and Tracking

FedEx is one of the most prominent names in the global delivery industry. With a presence in over 220+ countries, the carrier was one of the first companies to offer express shipping services on an international level. 

FedEx was established on June 18, 1971, with headquarters in Memphis, Tennessee, United States. It acquired TNT for 4.8 billion dollars and other delivery services with Parcel Direct and Kinko to rebrand into value-added services under its service umbrella. 

FedEx is known for its overnight delivery service. This delivery service can be categorized into three parts – FedEx International First, FedEx Priority Express, and FedEx International Priority. If you opt for the FedEx International First option, you’ll be able to deliver the parcels within 2-3 business days at 8 a.m. 

Now, FedEx Priority Express will also take 2-3 business days to deliver a parcel, but it’ll reach its destination by 10:30 or by noon. On the other hand, the FedEx International Priority option will take the EOD (end-of-the-day) of 2-3 days to deliver an order. 

Apart from these express services, FedEx does offer standard and freight delivery services. FedEx API integration can be used to generate shipping labels and manifest orders with the carrier. At the same time, it offers dedicated shipping services for eCommerce companies and mages returns. 

The business workflow can be integrated with multiple sales channels to automate the fulfillment process. Ideal for smaller shipments below 68 kg, the FedEx International Connect Plus service enables day-definite deliveries within three business days. Via this FedEx International Connect Plus, you can also ship electronic orders such as mobile phones, laptops, tablets, and so on. 

The FedEx Delivery Manager Dashboard is an integrated portal for all of FedEx’s services. It’s mainly designed for e-commerce brands using the carrier’s services. It’ll help you track your deliveries and manage parcels. In fact, you can also use it to instruct your drivers and reschedule deliveries. 

You can also use the FedEx API integration to schedule pickups and calculate shipping costs. This can be achieved through the FedEx Pickup Planer service and FedEx Shipping Rates service, allowing for a more segregated choice of commercial services. 

In addition to this, The FedEx Reporting Online and FedEx Billing Online features can be accessed through the FedEx delivery API. These platforms enable better visibility over the delivery performance and generated bills. You can integrate these API platforms directly with your website/merchant accounts on various eCommerce plugin sites for optimized order fulfillment. 

FedEx tracking allows you to track and manage all the parcels shipped with the carrier. This is done through the real-time tracking updates included by the carrier on the tracking page. The API can pull the updates from here and convert them into actionable data for eCommerce websites to use. 

FedEx logistics

How Does FedEx Shipping API Integration and Tracking Help?

You have an overview of how FedEx Shipping API works and what benefits it offers. Now, in order to understand the value offerings of the FedEx API, you need to consider the following benefits. 

1. Faster Deliveries

FedEx is one of the fastest delivery services anywhere across the globe. With the FedEx Shipping API platform, you can provide lightning-fast deliveries to the customer’s doorstep, even for international deliveries. You can even choose the express shipping method for freight and cargo shipments to allow for faster deliveries of bulk shipments. 

2. Faster Order Processing

Through FedEx’s ship API, you’ll be able to automatically generate shipping labels and AWB numbers. As a result, it’ll reduce the repetitive workload from your shoulders and eliminate manual errors. Not to mention, it’ll also speed up the whole process, so you can reach your customers at the right time. 

3. Customized Delivery Offerings

With the availability of time and day-definite delivery services, FedEx API allows you to offer customized delivery solutions. It will empower customers to choose their delivery slot according to the urgency and convenience of delivery. 

4. Reduced WISMO calls

The FedEx Tracking workflow is quite seamless. The FedEx tracking API can be used with any eCommerce platform to seamlessly communicate the latest updates to the customer. A secure tracking number is generated that can be shared with the customer and remains specific to their package. As a result, customers will be able to check the latest status and not have to contact customer support. 

5. Optimized Shipping Costs

FedEx API will help you calculate shipping rates based on origin and destination. This means you’ll be able to make informed decisions and plan your shipping budget accordingly. 

6. Lesser number of failed deliveries

Oftentimes, customers enter the wrong addresses which results in failed deliveries. To prevent this issue, you can go for FedEx’s address validation API. It will help you identify the wrong addresses, so you can take action immediately and reduce non-delivery issues. 

Why Do You Need to Integrate the FedEx API with Shipping Software?

You can pair up FedEx API with shipping software solutions like ClickPost, Metapack, and Aftership. This integration will allow e-commerce businesses to leverage the seamless delivery services from FedEx and cutting-edge technology services from the shipping software from a single dashboard.

FedEx’s Tracking API can be paired with their tracking functionalities to share order updates over channels like WhatsApp, SMS, emails, etc. In addition, you can also show the time-to-time delivery updates on a centralized dashboard. Personalized recommendations can also be added to this white-labeled tracking portal to drive more revenue. 

They can also work together to show customers the estimated delivery dates (EDD) and automate the return process. Plus, if you face frequent NDR cases and fake deliveries, the joint integration of shipping API and FedEx API will manage the whole process and improve the delivery rates.

Conclusion

Indeed, FedEx is one of the leading logistics companies that can meet all of your shipping needs. However, when you pair it with shipping software, you add another layer of efficiency and get the flexibility to seamlessly manage your entire logistics process.