Hyperlocal delivery over the last few years has become the norm for many eCommerce businesses worldwide. There are many reasons for its growing popularity, chief among them, is, of course, lightning-fast deliveries.
The speed hyperlocal deliveries offer is unmatched by any other. To make such deliveries possible businesses in the quick commerce industry must make use of hyperlocal delivery software.
Apart from connecting brands with local vendors for faster fulfillment, hyperlocal delivery software also makes ecommerce logistics simpler and streamlined for businesses. In this article, we give you the lowdown on the best hyperlocal delivery software.
Before we do that though let’s learn a little more about what hyperlocal deliveries are.
What are Hyperlocal Deliveries?
The most distinguishing feature of hyperlocal delivery (HLD) is that all the products sold through this method are sourced from local sellers and vendors. Therefore, hyperlocal deliveries operate within a very specific geographical framework.
Hyperlocal delivery businesses integrate with many local shops and vendors across pin codes/zip codes as well as local shipping carriers adept at providing superfast deliveries.
Many quick commerce companies like Zomato, Swiggy, UberEats, Zepto, Dunzo, etc., even deploy their own fleets to ensure deliveries are made on time and all movement is trackable in real-time.
As of now, the biggest HLD players are in the pharma, food and beverage, and grocery industries. Some hyperlocal delivery marketplaces have begun expanding to include other household products like electronics, home decor, cosmetics, etc.
However, the variety is low compared to regular marketplaces. But we think, it’s only a matter of time before that changes and we see a real boom happening in the hyperlocal delivery space.
Top 10 Best Hyperlocal Delivery Software for eCommerce Businesses and Retailers [2024 List]
1. ClickPost
ClickPost is a SaaS shipping platform that is tied up with some of the fastest shipping carriers in the world to provide hyperlocal delivery services to its customers.
One of its clients, Sugar, a popular beauty brand, has recently entered the quick commerce segment and seen tremendous growth. The platform’s live order tracking updates make it a hit among customers.
Accurate estimated delivery dates (EDD) coupled with branded tracking boost additional revenue and retain customers while providing a great post-purchase experience.
ClickPost also offers automated returns management for regular stores and Shopify merchants. Its failed pickup and delivery management modules have helped hundreds of clients reduce RTOs (Return-to-Origin) and manage customer anxiety.
2. nuVizz
nuVizz is a transportation management system (TMS) with a wide range of services aimed at improving the delivery efficiency of ecommerce companies.
One of its services, hyperlocal delivery, is relevant for businesses functioning in this sector. nuVizz’s hyperlocal delivery solution reduces dependence on manual labor by nearly 30%.
This solution primarily focuses on providing 100% shipment visibility, constant communication, and in-depth reports that improve performance year-on-year.
nuVizz uses AI and ML to match delivery slots with available vehicles and fleet capacity to fulfill on-demand deliveries.
The platform also supports reverse logistics and re-ordering. Its AI capabilities also allow drivers to know the real-time condition of roads and weather situations and take proactive decisions to circumvent such scenarios.
3. Tookan (From JungleWorks)
Tookan, one of JungleWorks’ products for delivery management, offers on-demand delivery services for hyperlocal delivery businesses.
To relay order information seamlessly across concerned parties, customers, drivers, and businesses, Tookan uses 3 apps.
First, customer apps, for shoppers, to directly place orders with their nearest stores, track the delivery status in real-time, and make payments.
Second, driver apps that notify drivers as soon as they have been assigned a task and help them pick the fastest routes with route optimisation.
Lastly, delivery dashboards for businesses to get a bird’s-eye view of everything happening with their orders.
The dashboard also displays performance reports and allows them to monitor a specific shipment’s shipping and delivery metrics. It also has an AI-powered chatbot that addresses customer queries.
4. Hyperzod
Hyperzod is a complete platform for hyperlocal delivery businesses, in that it allows them to build their stores, websites, and apps.
It also has dedicated apps for merchants and drivers as well as an admin panel that oversees everything.
Its feature for automatic delivery management is called Autozod. This tool is integrated with all the apps and helps in the management and tracking of orders.
It also automatically allots orders to drivers based on their distance from the distribution center or shop, past performance, road conditions, and more.
They have a unique feature that makes drivers’ work even more worthwhile.
This feature is called a distance-based incentive, where brands can pay drivers their fair share based on time and distance covered. Hyperzod is operational in over 40 countries.
5. Roadcast
Roadcast offers logistics automation tools for eCommerce sellers. It brings the same power of automation to hyperlocal deliveries too. Businesses can digitally onboard with Roadcast without any need for paperwork.
Like the other hyperlocal delivery software listed above, Roadcast also automatically assigns orders to drivers based on their location, etc., and uses dispatch management to correctly load vehicles for maximum efficiency.
It uses facial recognition technology for driver identification and accountability. It also provides real-time shipment tracking capabilities to drivers so that orders are never delayed.
Customers, too, can track the live status of their orders. One of Roadcast’s unusual features is that it uses live video streaming to show customers the products they are buying. This instills trust and improves brand loyalty.
6. Shipsy
Shipsy is an intelligent logistics management software that provides a multitude of solutions to manage the entire supply chain operations — from warehousing and transportation management to first-mile pickup and last-mile delivery.
When it comes to hyperlocal delivery, this software offers diverse features.
To specify, it uses automation to plan delivery routes, allocate drivers, and consolidate orders.
Moreover, throughout the delivery process, Shipsy allows both the seller and the customer to track the orders and sends real-time notifications to the customer to improve brand communication.
In case any non-delivery issue occurs along the way, Shipsy has a powerful system to validate the reasons for those failed deliveries and verify the delivery attempts. It’s also quite good at maintaining SLA conditions.
One of the best parts that makes Shipsy different from other hyperlocal delivery solutions is its adaptability.
It can change and scale as per your business requirements. Plus, it gets easily integrated with OMS, WMS, and ERP systems to manage the process more efficiently.
7. Locus
Locus, which is an end-to-end logistics management solution by nature, offers many functionalities to manage hyperlocal delivery.
First off, it provides an integrated dashboard to simplify order management.
On this portal, you can schedule pickups and deliveries and manage cancellations & returns. Locus also provides shoppers with the flexibility to choose the time, place, and nature of the deliveries.
Its Dispatch Planning solution helps in capacity management, parcel sorting, and route planning.
Locus also has an automated solution for carrier allocation, so you can strategically fulfill every delivery at the right time.
Alongside these, you’ll get a dedicated driver companion app, which will automatically let the drivers know if a new delivery is assigned. Plus, Shipsy provides granular-level visibility of all orders and lets customers monitor their parcels on a white-labeled tracking page.
8. FarEye
Through FarEye’s Hyperlocal delivery solutions, you can send any type of perishable items, foods, groceries, and other necessary items to your customers. To make this possible, it has come up with lots of functionalities.
These include Ship, Route, Track, Execute, Experience, and more. If you go for its Ship solution, you can offer extensive delivery options to shoppers, including next-day, curbside, scheduled, etc.
It’ll also help you with carrier selection, automated order processing, and intelligent invoice reconciliation.
FarEye has a hyperlocal routing service through which you can assign orders to nearby drivers to speed up the delivery process.
With its Track option, you can monitor hyperlocal deliveries and track the movement of drivers in real time. It also sends delay notifications in case an adverse situation occurs.
Through FarEye’s mobile app, you can manage drivers, collect proof of delivery, and communicate with shoppers. FarEye also helps avoid fraudulent delivery with its address validation system.
9. Bringg
Trusted by brands like Salesforce and Shopify, Bringg is another leading hyperlocal delivery software.
To help you reduce manual dispatching effort and make deliveries more efficient, it helps businesses optimize routes with predefined rules.
It also allows you to schedule deliveries and predict ETAs ( Estimated Time of Arrival) based on traffic conditions.
Bringg offers extra support for walking, e-bikes, and other modes of transportation to deliver to congested areas. With its AutoDispatch feature, you can assign orders to drivers at predetermined intervals.
Bringg has also come up with a dedicated iOS and Android delivery app for driver management. Through this app, you can simplify driver onboarding, notify drivers of new orders, and easily swap drivers.
In addition to all these solutions, Bringg helps you track customer shipments, send automated updates to shoppers to reduce WISMO (Where Is My Orders) calls, and track shipment exceptions.
Plus, checkout optimizations, returns management, and multi-carrier management are some additional functionalities offered by Bringg.
10. Shippo
Last but certainly not least, we have Shippo which is a hyperlocal delivery software for eCommerce companies. It can also be used as a hyperlocal delivery solution because it offers a wide range of solutions related to localized delivery.
For example, it automatically creates shipping labels, provides comprehensive visibility of the orders to your shoppers, and shows them ETA (Estimated Time of Arrival).
To keep shoppers updated at each milestone of the delivery journey, it sends customized email notifications to them. It also eases the return process for shoppers to win their loyalty.
The best part about Shippo is that it even lets you unify order fulfillment for multiple stores and brands. Shippo also offers an API that you can connect with your current system to streamline the delivery journey.
What are the Greatest Advantages of Going Hyperlocal?
Going hyperlocal comes with its own set of logistical challenges but with customers demanding 10-minute deliveries, turning towards hyperlocal delivery seems to be the answer.
As the non-grocery segment witnesses record growth and success in this market, we’ll likely see more businesses turning towards hyperlocal delivery.
Here’s why hyperlocal delivery is great for businesses:
1. Low shipping and logistics costs
Since everything is sourced locally, the cost of shipping, loading, handling, etc., is remarkably lower than in other forms of delivery.
2. Targeted reach and better customer insights
Because of being limited to a specific geographical area, hyperlocal delivery businesses can truly target their audience and achieve desired results. Hyperlocal delivery software too can provide hyper-focused performance reports and gather customer feedback from a super niche target audience.
3. Omnichannel experience
Many hyperlocal delivery companies and marketplaces share the name of the stores from which an item has been sourced. Since these dark stores are located close to the customer, they can choose to visit the store to buy or return their item.
4. Competitive edge
Hyperlocal delivery companies are often able to service areas left out by traditional shipping carriers. This gives them an edge over other brands that either cannot deliver to those locations or match the speed of hyperlocal delivery partners.
5. Sustainable shipping that helps local businesses
One of the main reasons hyperlocal delivery businesses are so successful is because they do not have to own warehouses to store their merchandise. Instead, they use the local vendors as distributors.
This, on the one hand, helps bring business to the local stores that have taken a hit because of online shopping’s popularity. On the other hand, it makes Ecommerce sustainable and cost-effective for businesses. Less shipping and storage equals lower carbon emissions and lower costs.
6. Quicker deliveries
We put this one last because it’s the most evident advantage of hyperlocal deliveries. However, that doesn’t make it any less significant. The speed of hyperlocal deliveries is as yet unmatched by others.
Final Words
We’ve talked about the exciting world of hyperlocal delivery but in order to reap the benefits of this niche eCommerce delivery mode, businesses in this segment must use hyperlocal delivery software. These platforms are equipped with the right technology to assist in hyperlocal delivery, that is, connect drivers and customers in real-time and provide GPS-enabled route optimization. They also help eCommerce businesses get in touch with local vendors for quicker order fulfillment. We hope our feature analysis of the best hyperlocal delivery software will help you choose the right one for your brand.
