Most business owners make the same mistake! They prioritize only the outbound shipments and hardly pay attention to their inbound packages.
But, in reality, tracking the inbound packages and timely receipt of the goods in your facility centers are equally important.
It not only eliminates inventory discrepancies but also improves customer satisfaction by providing faster deliveries. If you look at the other side of the coin, it also safeguards you from losing hundreds of dollars due to shipment loss.
Now, the question is, how will you track and efficiently receive all the incoming shipments? The process is definitely tricky but becomes simple when you add the best inbound package tracking and receiving software to your tech stack.
In this guide, we’ll list down the top inbound package receiving and tracking software solutions. But first, let’s understand what these tools actually are.
What is an Inbound Package Receiving and Tracking Software?
Put simply, inbound package receiving and tracking software solutions are designed to streamline and organize all your incoming packages.
These software help you monitor the real-time status of the shipments, show the estimated dates of delivery, capture detailed information about the packages upon arrival, and do much more.
As a result, you can mitigate errors like shipment loss, ensure a smooth flow of inbound packages, and facilitate the rest of the fulfillment process.
Top 10 Best Inbound Package Receiving and Tracking Software [2024 Updated List]
Let’s get into these solutions one by one and check their core offerings:
1. ClickPost
ClickPost is a standout inbound package receiving and tracking solution on the market — and for good reasons. Its B2B module is specially launched to eliminate all your supply chain bumps as it provides in-depth visibility throughout the entire process.
On an integrated dashboard, you can monitor all your inbound shipments in real-time. This means you’ll have full control over the packages and get the flexibility to mitigate problems instantly in case they occur.
Plus, through ClickPost’s POD panel, you can filter orders with proof of delivery to get confirmations on the delivered orders.
One of the best functionalities that made us put ClickPost first on this list is its ability to send real-time tracking notifications.
From the moment the order is out for delivery to the moment of handover, it sends on-time delivery updates via multiple channels, including WhatsApp, Email, SMS, IVRS calls, etc.
Apart from this, ClickPost also provides almost accurate EDDs (Estimated Delivery Dates), so you can stay prepared to receive the parcels.
Key Highlights:
- ClickPost’s tracking system has a track record of reducing order status calls by 80%.
- Since ClickPost has easy integrations with over 350 carriers, tracking inbound packages delegated to different logistics companies becomes a lot easier.
- ClickPost provides a centralized dashboard where you can track all your inbound shipments.
- It sends timely notifications to both the senders and recipients.
- ClickPost notifies you in case the first delivery attempt fails, so you can reschedule the next delivery slot.
2. Beacon
Beacon is a supply chain visibility software. It provides in-depth shipment visibility across 150+ ocean carriers, 160+ airlines, and 1,58,000 road carriers in a single place. This further eliminates the need to visit individual carriers’ portals to gather delivery updates.
With Beacon’s inbound tracking system, you can stay updated regarding delivery delays, share tracking information with stakeholders and customers, and navigate supply chain challenges if they arise in the meantime.
This platform also keeps you in the loop throughout the process with on-time delivery notifications. For ocean shipment tracking, it provides a map view to let you know exactly where the parcels are.
What is more interesting is that it lets you even track carbon emissions caused by port-to-port transportation.
Key Highlights:
- You can track the inbound packages by multiple factors. These include containers, AWB, license plates, and more.
- Beacon provides historical data to help you analyze the actual transit time of the orders.
- You can check how long it will take for the parcels to reach the warehouse from the port.
- It lets you organize all the inbound shipments using custom attributes and tags.
- It sends you automated notifications in case any errors occur.
- For improved shipment visibility, it lets you link shipments with Purchase Orders (PO), and Stock Keeping Units (SKUs).
3. PitneyTrack Inbound Software
PitneyTrack Inbound is a cloud-based inbound package receiving and tracking solution offered by Pitney Bowes. This solution records every nitty-gritty detail of a package’s journey — from the moment it’s dispatched from the manufacturers to the moment it reaches your facility centers.
At the same time, it also lets you know when a package leaves your facility hub to reach its final destination. This ultimately gives you greater control over all your incoming packages and the overall supply chain operations.
PitneyTrack Inbound also sends automatic tracking updates and provides an intuitive mobile app where you can organize all shipments in the easiest way.
With package barcode scanning, it captures every convenient information about a parcel once it’s received. These include carrier names, sender & recipient details, tracking numbers, and more.
Key Highlights:
- You can capture all incoming packages’ details with a simple barcode scanning.
- It easily integrates with ParcelPoint ™ Smart Lockers to provide more in-depth visibility of inbound logistics and streamline parcel distribution.
- PitneyTrack Inbound makes it easy for your team to access the incoming package tracking information from any location within your company.
4. Netsuite Inbound Logistics Software
Netsuite Inbound Logistics by Oracle Netsuite is specially designed to optimize businesses’ inbound logistics process. It helps you track multiple incoming orders within one unified system.
In case any discrepancies occur in the process like delayed or missing shipments, it flags those orders using a color-coded scheme. As a result, you can easily identify them and take further action to solve these errors.
You can also keep your teammates up-to-date with continuous shipment notifications. Once the packages are received, it performs inspections to ensure items have been received the way they were expected and tracks vendor quality.
Alongside these, with the Netsuite Inbound Logistics software, you can track and receive the entire container on the go — without having to monitor and scan each item individually.
In fact, upon arrival, Netsuite also helps you strategize how the inventories will be stored within a warehouse.
Key Highlights:
- It provides a unified dashboard where you can organize tasks, like container management, receipt dates scheduling, tracking, etc.
- You can receive inbound orders from the mobile app. This ensures all relevant data have been successfully captured which further eases the inventory management process.
- It lets you process the receipts of pending purchase orders.
- Netsuite also helps you calculate the landed costs.
5. FreightPOP
FreightPOP is a Transportation Management System (TMS) by nature. It helps you streamline entire supply chain operations via various solutions. Inbound package delivery tracking is one of FreightPOP’s core offerings.
It comes pre-integrated with 1500+ carriers worldwide. As soon as the orders progress, it shows real-time updates on a centralized dashboard.
In fact, irrespective of the modes the packages have been shipped in, FreighPOP provides tracking information in seconds. You can further organize those incoming orders by applying different filters like modes, carriers, and destinations.
Moreover, FreightPOP provides near-accurate EDDs, so you can be ready to receive inbound parcels. Plus, through this software, you can print documents and Bills of Lading (BOL) in the easiest way.
Key Highlights:-
- Since FreightPOP has good coordination with the carriers, it shows 100% accurate inbound package tracking information.
- FreightPOP sends customized proactive notifications during shipment delays.
- It lets you monitor the shipments across various legs of the journey.
- FreightPOP also helps you identify issues related to customs.
6. PanatrackerST
Panatrack is an inventory and assets tracking software. Along with other solutions, like equipment and tool tracking, I.T. asset tracking, and customer-owned inventory management, it also offers a cloud-based system for inbound package tracking, named PanatrackerST.
This system lets you monitor all inbound shipments like packages, customer assets, mail, and other deliveries in a single place. It also offers unlimited data attributes to help you define what to track, how to track, and when to capture the delivery information.
With dynamic grid views, PanatrackerST provides real-time visibility of the item location. You can also monitor any changes with this solution in case they occur.
When the packages reach their destination, you can record their arrival, allocate specific storage locations, and capture when it was picked up by the staff of the department — all through the PanaTracker dashboard. Plus, it also lets you capture signatures at the key transaction events.
Key Highlights:
- PanaTrackerST helps track every type of inbound package, including parcels, mail, customer assets, and more.
- Through this system, staff can easily locate the packages when they reach the locations.
- It allows you to capture transactions using your mobile app or browser interface.
- You can track changes in custody throughout the package receipt, storage, and delivery process.
7. EZTrackIt
EZTrackIt’s inbound package tracking and receiving software has been specifically designed to ease incoming shipment monitoring for businesses of all sizes.
To use this system, you don’t require any fancy hardware or equipment. You can easily log deliveries into it using the already-existing computer or barcode scanner.
Besides providing total accountability of the inbound packages, it also offers a number of other top-notch features to manage the consignment receiving process. For example, it instantly notifies recipients as soon as a parcel arrives and takes care of label creation and proof-of-delivery (POD).
To speed up package pickup, it has launched the Package Kiosk feature. Once the recipients scan their IDs at the kiosk, it automatically creates a pick-up list for them.
It also helps you capture the delivery image, monitor packages as they move through different places at your organization, and send automated alerts to recipients for better management.
Key Highlights:
- EZTrackIt lets you track the movement of the packages within an organization.
- It facilitates the POD process by capturing delivery images and signatures.
- It instantly notifies the recipients as soon as the packages arrive.
- The records can be accessed by anyone within the organization.
- EZTrackIt offers a 7-day free trial, which is a golden opportunity if you want to try this system on your own.
8. ProcessWeaver
ProcessWeaver is a comprehensive inbound package tracking, receiving, and logging software solution. It offers a simple, easy-to-use option that focuses on improving inbound shipment visibility and saving you time.
Once the carriers deliver the packages to your facility centers, you can log them in with its simple package scanner app.
ProcessWeaver also lets you record other necessary details of the shipments and creates internal package tracking labels. On the ProcessWeaver dashboard itself, the mailman can take a picture of the labels and capture the signatures of the recipients.
Not only that, whenever a package reaches the hub, it sends you automated email alerts to keep you updated. Plus, it digitizes the whole POD process to foster paperless delivery and green shipping.
Key Highlights:
- ProcessWeaver sends automated alerts to recipients when the items reach the facility centers.
- It records the nitty-gritty details of the entire package receiving and delivery events, so you can keep an end-to-end chain of custody.
- Through its simple package scanner system, you can record all inbound shipment details with ease.
9. FarEye
Though FarEye is known for its outstanding outbound shipment management capability, it can take care of inbound package tracking and management as well. You can think of it as an all-in-one control tower that can monitor deliveries throughout the transportation process.
It doesn’t matter how many carriers you’re dealing with and which transportation mode the manufacturers have opted for, you’ll receive the end-to-end visibility of all inbound packages on a centralized dashboard.
In addition, FarEye provides granular-level tracking information on the vessels and containers, including the in-between events like sailing schedules, port logs, port congestion, and so on. Plus, it also sends automated exception alerts, so you can take immediate action on them.
Key Highlights:
- FarEye has a network of 30,000+ carriers that makes the inbound tracking process more efficient.
- It lets you monitor long-haul trucks, moving orders between distribution centers and warehouses.
- It also calculates the estimated time of arrival (ETA).
- FarEye notifies the recipients in case any discrepancies occur along the way.
10. ShipConsole
Last but certainly not least, we have ShipConsole in the list of the best inbound package tracking and receiving software. It helps businesses and organizations track all received packages until they leave the distribution center for delivery.
It helps the logistics personnel get the PO (Purchase Orders), generates barcode labels for the packages, and facilitates delivery confirmations.
On the ShipConsole dashboard, your employees can confirm the quantity of the shipments, enter serial numbers, and add other information about the shipments.
ShipConsole is widely known for its ability to foster communication among employees.
As soon as the packages are delivered, received, and signed, it sends automated email alerts to keep everyone in the loop. Additionally, it generates time-to-time operational reports to improve the overall activities.
Key Highlights:
- ShipConsole orchestrates the communication among employees as soon as the packages arrive.
- It provides the PO details based on the PO numbers.
- It also confirms the package quantity and other information directly on the application.
Ready to Invest in the Best Inbound Package Receiving and Tracking Software-
Sure, managing inbound shipments is definitely not an easy task as it mostly depends on the suppliers. But, with an inbound package tracking and receiving software, you can take charge of all your incoming packages and control the whole process. Plus, you can also boost your yearly revenue with efficient optimization of the inventory. So, take time to explore our best recommendations on inbound package tracking and receiving software solutions and opt for the one that suits you the best.