India Post has helped deliver parcels, cargo, documents, and even money orders for more than 150 years. It has partnered with several carriers to facilitate easier selections and offers a wide range of services. It has even facilitated the government of India to implement many welfare schemes.
Apart from being a national postal service, India Post also offers pension reimbursement for senior or retired employees. As a government-owned agency, the platform aims to provide top-notch shipping services to all Indian citizens. At present, the service agency has expanded its outreach and has 155,000+ post offices across the country.
As a whole, India Post provides quick and reliable retail services, parcel insurance, and even banking services. Merchants can expand their business to smaller cities and towns by integrating with India Post. With decades of experience, extensive reach, and unparalleled efficiency, it acts as the ideal growth partner.
You can easily increase your user base by reaching into tier 2 and tier 3 cities, and even the rural parts of India. Over the years India Post has improved its infrastructure, adopted the latest technology, and helped many e-commerce businesses to scale up.
For its banking services, India Post provides a mobile app where customers can handle all financial operations. However, shipping and mailing services can be easily managed through their official website.
In fact, businesses also have the option to buy postage stamps from the website itself and calculate the cost of any domestic or international shipment. Depending on the location, package type (letter, parcel, postcard, etc), and weight, the platform will calculate how much you’ll have to spend for any delivery.
The “Track N Trace” feature on the homepage further allows you to track any parcel in real-time. Once you integrate your online store with India Post, you’ll
be able to avail a variety of shipping services while having all parcel location-related information on the tip of your fingers.
Top 6 Key Benefits of Using India Post Shipping API Integration and Tracking
We hope that you’ve got a good idea of what India Post is and its various services. Let’s now explore some of its benefits that can help your eCommerce business provide better services.
1) Wide range of services
Online businesses can integrate with India Post to leverage multiple shipping options. With India Post carrier you can benefit from warehousing and returns management.
The platform also provides additional shipping services like freight forwarding (both FTL and LTL) and free pick-up to help you streamline your fulfillment. You have the option to choose which medium you want to ship from i.e. via air, ocean, or rail within the country itself.
2) Lower prices
Prices are one of the few things that can turn a business away from a shipping service provider. However, with India Post, the more you ship, the more you’ll be able to save.
Hosting a tier-based discount system, India Post allows ecommerce businesses to avail discounts when they use speed posts worth ₹50,000 or more. Apart from speed posts, businesses can also get discounts based on order volume.
3) Parcel tracking
India Post offers businesses valuable parcel tracking benefits through its efficient and user-friendly system. All you have to do is go to their homepage and use the shipment tracking tool provided.
Enter the order or reference number, complete the requested CAPTCHA quiz, and click on “Track Now” to get all location details of any parcel. A dedicated tracking portal ensures that you can keep customers updated on their orders and reduce the amount of WISMO calls.
4) Business growth
As your business grows and you keep using their services, India Post offers more flexible payment options such as a fortnight billing book now, or pay later. This coupled with the platform’s range of services let you scale your business without being restricted by shipping limitations.
5) Cash on delivery
Many countries around the world still prefer the good old method of paying through cash for daily transactions. Whether it be due to the trust factor or the unavailability of a dedicated online payment system, the same is also true for online shopping.
India Post allows you to accept payments in cash. This allows you to reach customers who desire to pay in cash. When you provide more payment options, you improve the buying experience of customers. Even loyal patrons who may not have access to online payment at the moment can avail of this service to pay when you deliver the parcel.
6) Wide outreach
As mentioned earlier, India Post is spread across the nation and currently has 155,000+ domestic offices. With a wide outreach, you can easily deliver to customers who may not live in urban cities.
Carriers may have a limit to the pincodes they can deliver to, however, with India Post, you can ensure that your products are sent to every corner of the country.
Why Do eCommerce Businesses Need to Integrate India Post Shipping API?
India Post’s API integration allows businesses to track and manage their logistics with minimal dependence on manual labor. Once connected, you can enjoy all their aforementioned services and leverage extra features from various shipping software like a branded tracking page.
You can even provide real-time tracking information to customers via different communication mediums at certain milestones. For failed deliveries specifically, you can use the courier or logistics API to fetch all shipment details and use the shipping platform’s NDR management capabilities to resolve any underlying issues and reattempt deliveries.
Depending on where your customers are located, you gain the ability to display estimated dates of deliveries. This allows them to make informed decisions before making a purchase. Overall connecting India Post with shipping software opens the doors for more personalized shipping services.
Conclusion
In a nutshell, India Post is one of the nation’s most trusted services for shipping and sending documents. Its range of services allows you to easily manage all logistics operations in the country while never compromising on quality. Integrating India Post with shipping software will let you further maximize its services and increase efficiency.
