Have you already tried Narvar but it’s not just meeting your requirements? We’ve got you covered. Narvar is undeniably one of the leading shipping software companies available on the market. It can handle almost everything under your shipping operations, from order tracking, and sending customers delivery notifications to managing returns and exchanges.
But nothing is without drawbacks, and Narvar is also no exception!
Although its user interface is modern, it lacks flexibility. Apart from that, most customers complain about its high pricing. In fact, the analytics and reporting provided by Narvar are not comprehensive which might hinder you from achieving your logistics success.
If you’re facing any of the previously mentioned problems, you should try out some Narvar alternatives. But which one? We’ve evaluated tons of Narvar alternatives and competitors available in the market, taken opinions from some of our internal logistics experts, and then listed down the 10 best of them with their core offerings.
Let’s dive straight into them.
Top 10 Best Narvar Competitors and Alternatives [2024 List]- With Features, Price, Pros, Cons
So, without further ado, let’s get into a detailed review of these platforms.
1. ClickPost
ClickPost stands tall as a Narvar alternative with its wide array of features and services that help merchants even out all their logistics bumps.
It’s mainly a shipping software by nature that focuses on improving customers’ shopping experience. As of now, it has integrated with 350+ carrier partners worldwide to make your logistics process more efficient and streamlined.
Its smart carrier allocation engine will fetch the most suitable carriers as per your requirements.
ClickPost will help you automate the shipping creation process, like shipping label creation and AWB number generation, etc. In addition to that, you’ll get all the shipping updates on a centralized dashboard. You can further update and sort them as per their status.
It also sends real-time shipping updates to customers that you can further customize with your brand elements and customer information.
Frequent non-delivery cases are one of the major problems that can severely affect your profit margin. Because of this, ClickPost has come up with an automated NDR management system that will ensure almost every delivery reaches the customer.
Alongside this, it takes care of returns, exchanges, and refunds. You can even fetch NPS (Net Promoter Score) from customers.
Pros:
ClickPost’s EDD functionality has a >92% adherence rate.
Sends automated delay notifications in case of adverse scenarios
Offers an OTP-based cancellation process to handle fake deliveries
Has a dedicated return app for Shopify merchants, called ClickPost Returns Plus.
Has an active customer support and onboarding team
Cons:
Not suitable for small businesses. Instead, it’s more appropriate for medium-to-large-sized businesses.
2. FarEye
Trusted by brands like Tata Steel, Zalora, and Blue Tribe, FarEye is another competitor to Narvar. It’s mainly designed to improve your last-mile delivery operations.
If you go for its Ship functionality, you can streamline contracts and invoices, negotiate shipping rates, and speed up the order creation process. The FarEye Route feature will help you find the shortest routes, optimize fleet capacity, and lower delivery costs.
Plus, you can monitor parcels, from the moment it starts its journey to the moment it reaches the doorstep of the customers. Branded tracking, return management, and streamlined onboarding are some of the efficient features offered by FarEye.
Pros:
Offers same-day and next-day delivery services to customers
Lets you track vessels in the ocean transportation method
Allows you to manage drivers, cross-dock operations, and so on
Cons:
Quite hard to navigate
If you’re handling bulk shipments, the system may slow down.
3. Shippo
Shippo has portrayed itself as a multi-carrier shipping software for businesses. From small businesses to medium-sized businesses, anyone can use Shippo to streamline their logistics operations. It has partnered with 40+ carriers and leading storefronts across the world.
With Shippo, you can create shipping labels, schedule pickups, and generate customs forms for international shipments. It will also help you track shipments, offer a branded tracking page to customers, and let you personalize the shipping process.
Alongside these, Shippo offers some advanced features, such as niche delivery options, pre-fill documentation, etc. In fact, it’ll also give you the option to secure the deliveries.
Pros:
Offers an address validation API that will help you flag inaccurate addresses
Gives you access to discounted shipping rates across carriers
Allows you to track shipments created outside of Shippo
Cons:
Limited customization options
The UI could have been better.
4. ShipEngine
ShipEngine is an easy-to-use shipping API available on the market. With it, you can centralize all your shipping tasks in just one platform. Its shipping option will let you print labels across 100 carriers, simplify cross-border shipping, and reduce logistics costs.
The address validation functionality offered by ShipEngine will save you from label printing errors and failed deliveries. Apart from that, you can keep your customers informed via email and SMS updates regarding their packages’ whereabouts.
To help you improve customers’ shopping experience, ShipEngine allows you to show delivery costs on the checkout page.
Pros:
Lets you compare shipping rates
Provides an option through which your customers can print domestic and international shipping labels
Provides you with pre-negotiated shipping rates
Cons:
Doesn’t have any dedicated option to handle failed and fake deliveries
ShipEngine isn’t an appropriate option for large-sized businesses.
5. ParcelLab
ParcelLab is a post-purchase customer experience software that mainly aims to improve customer satisfaction. Under its product section, you’ll get a number of options, such as Convert, Retain, and Engage.
If you opt for the Convert option, it will show the most accurate delivery date to the PDP page. Under the Engage section, you’ll get options such as an order status page, click and collect option, and a customer service portal that will help you improve customers’ post-purchase experience.
On the other hand, if you go for the Retain option, you can improve the customer retention rate through the digital return portal, personalization features, and more. Alongside these, you can improve your operations through in-depth analytics and reporting.
Pros:
Lets you improve customer experience through personalized content
You can reduce invalid returns with custom eligibility rules.
Cons:
No automated delay notification option
Can be a bit difficult if you’re handling bulk orders
6. EasyPost
Like ShipEngine, EasyPost also offers a number of shipping APIs. It ranks among the top Narvar alternatives because of its convenient features, like address validation, shipping label creation, returns management, and so on. Popular brands like eBay, Apple, and Walmart rely on EasyPost to improve their logistics operations.
If you go for the discounted shipping option, you’ll be able to access pre-negotiated shipping rates across different carriers, such as UPS, USPS, and FedEx. Since EasyPost is committed to reducing carbon emissions, it offers a dedicated carbon-neutral shipping option.
Pros:
Provides a dedicated solution for enterprise businesses
Shows critical data stored in different platforms like ERP, WMS, OMS, etc.
Cons:
Needs to improve its customer support solution.
Many users find it expensive among other solutions available in the market.
7. Parcel Perform
Parcel Perform is another leading Narvar competitor that offers a range of products under its service solutions. These include Checkout, Post-purchase, Returns, Logistics, and E-commerce logistics. Plus, as of now, it has connected with thousands of carriers worldwide.
The checkout option will help you fetch the most accurate delivery dates that you can show on your product page and checkout page.
The Post-purchase functionality is specially designed to track order details, reduce customers’ WISMO Calls, and so on. In fact, it’ll let you send 88+ delivery notifications to customers, so they can stay updated regarding every event throughout the transportation process.
Besides, with Parcel Perform, you can manage returns, automatically calculate shipping rates, and get full control over your shipments.
Pros:
Offers flexible returns options, including drop-offs, in-store returns, home pick-ups, etc.
Provides you with full visibility of your shipping invoice
Metapack is mainly a delivery management software that stands strong among top Narvar competitors. From managing shipping and providing a branded tracking option to managing returns, it can take care of pretty much everything.
With Metapack’s Checkout functionality, you can show your warehouse and carrier availability on the website itself. Apart from this, with this solution, you can add “order by” timers, calculate delivery costs, and add new delivery options on the checkout page.
If merchants go for its Notifications option, they can even send customers delivery updates via their preferred CRM tools along with email and SMS.
The Ship from Store option offered by MetaPack is a good solution if you want to make use of your physical store’s inventory. In fact, you can offer your customers a range of delivery options such as PUDO (Pickup Dropoff), next-day delivery, same-day delivery, and more.
Pros:
Lets you easily switch carriers when needed
Provides a number of value-added services, such as fulfillment services for eCommerce businesses, sustainable shipping options, etc.
Cons:
The support system is a bit inactive.
Slow customer support system
9. AfterShip
If you have been in the eCommerce business for quite a long time, we’re sure you’ve heard about AfterShip. For those of you who don’t know, it’s one of the well-known shipping software that mostly prioritizes improving customers’ post-purchase experience.
In fact, it offers many similar features to Narvar — even more than that. That’s why it’s considered one of the best Narvar competitors available on the market.
To date, it has easy integrations with 1000+ logistics companies all over the world.
Domestic and international shipment handling, real-time rate calculations, address validation, and flexible return options are some of its shipping functionalities. In fact, you can even allow your customers to request the return of a single item from bundled purchases.
Plus, it provides you with 360-degree shipment coverage, so you ship with confidence.
Pros:
Lets you configure shipping notifications and the branded tracking page as per customers’ region.
Detects and prevents return fraud
Cons:
Might seem a bit expensive for small businesses
You may face frequent technical glitches
10. Easyship
Last but certainly not least, we have Easyship on the list of the best Narvar Competitors. Though it has connected with 250+ logistics software companies, you can add your own shipping carrier with Easyship and start your operations.
You can email your customers about their orders, predict delivery estimates, and show delivery rates to your shoppers on the checkout portal. In fact, it offers a dedicated mobile app that will help you support your customers even if you’re away from your desk.
It offers a number of automation options through which you can configure your store and automate shipping rules.
Pros:
Detects flat rate services that will be most suitable for your carriers
Has the batch shipping option
Lets you prepay for customs duties and taxes
Cons:
Lack of clear refund policies might hinder your overall operations.
A few customers have faced problems of losing parcels.
You may face errors in label creation.
Conclusion
Throughout the article, we’ve tried to offer our honest opinions about each product. Not only have we mentioned their core offerings and benefits, but we have also tried to portray what problems you may face if you use these platforms. We understand that it’s not yet possible for you to pick the best among these 10 options. Let us help you narrow down your choices.
First, evaluate your monthly budget. Next, assess your goals. If your main focus is to reduce failed delivery cases and improve customers’ shopping experience in the most efficient way, then ClickPost will be a good choice. If your focus is to lower the shipping budget, then you can go for ShipEngine and EasyPost. Now, if you want to ship high-value items, AfterShip will be a good choice for you.
FarEye will be a good solution for those merchants who mostly transport via ocean. You can go for Metapack if you want to efficiently handle product returns. And Shippo, ParcelLab, Parcel Perform, and Easyship are better options for small-sized businesses.
So whatever the reasons are, assess your logistics goal first. Then look for the one that will suit you the best. You can go for their demos and free trials (in case they offer). Hope this guide will help you in this process. Good luck!
