Safe Express is one of India’s top logistics service provider companies that has been operating since 1997. Tying up with Safe Express gives eCommerce businesses access to 32,000+ pin codes spread over 1000+ locations across the country.
The central feature of Safe Express includes multi-modal express shipment distribution using ground vehicles and air connectivity.
Safe Express has a fleet of 11,466 trucks embedded with GPS tracking and fitted with weather-resistant containers. It has connectivity with 76 airports and an in-house team of air freight experts for carrying out cost-effective air cargo transportation across India.
The shipping carrier provides services that go beyond the common shipping related demands. It has special amenities for the tailored-needs eCommerce enterprises and brick and mortar stores.It offers a special delivery service for online retailers to schedule and complete inventory delivery to fulfillment centers like Amazon. Safe Express has extensive coverage from tier I to tier V cities of India.
Features Offered Through Safe Express
Safe Express uses GPRS-enabled smart devices to ensure transportation vehicles can be tracked every step of the way. Safe Express Shiping API integration and tracking then helps push these real-time tracking updates to customers through various communication channels.
Safe Express enables transportation agents and shipping companies to use route optimization to reduce delivery time and delivery delays. In addition to tech-enabled tracking, Safe Express provides other secured delivery services like proof-of-delivery on handing over the order to customers.
Safe Express offers many other services for e-retailers that optimize their shipping and delivery processes. These include GST based tax credit benefits, collection of Draft on Demand and consignor’s copy. Safe Express lends affordable warehousing support, serviceability to remote areas, and logistics based consulting.
Additionally, Safe Express enables retailers to replenish stocks at their brick and mortar stores or malls. It emulates the model of ‘just-in-time’ deliveries to quickly re-stock items on a business’ retail store to cope with customer demands. This also ensures that physical stores can attract more shoppers if their products are always in stock.
As an added convenience, Safe Express presents reverse logistics services for returns on all days of the week, including holiday at no additional cost.
What are the Different Safe Express API Integrations?
An API is a type of programming code that transmits specified data between any two software programs or applications. Every platform, be it YouTube, Google, Facebook or shipping partner platforms like Safe Express make use of API integrations to perform tasks and share information. Shipping companies typically maintain their own unique APIs like Safe Express Tracking API Integration.
These API Integrations essentially help to speed up the delivery process, minimize manual interventions and maximize process efficiency. APIs can be designed to automate a variety of critical steps in the delivery process.
Below are some of Safe Express’s API Integration capabilities:
1)Order Creation API Integration
Creating an order on each shipping partner’s platform is a cumbersome process. After the order details have been processed using one API, the airway bill (AWB) has to be generated, the shipping label has to be printed and then finally an agent has to be assigned for delivery. APIs ensure these steps are carried out with optimum efficiency.
2)Order Tracking API integration
With the unique AWB number generated during the process of order creation and manifestation, each order can be tracked as it crosses a milestone. This is done with the help of Safe Express’s tracking API integration.
With the help of this API, customers are automatically notified about their shipment status throughout the last-mile journey. When brands incorporate tracking information in the branded tracking portal, they give the customers the reason to remain excited over their purchase.
3)EDD API Integration
Before making any purchase, customers typically like to know when their order will be delivered. Making an informed purchase is an important part of the post-purchase experience too.
This API integration calculates the estimated delivery date based on the delivery pin code input given by the customer and previous delivery information. The same is then displayed on the product description page prior to purchase.
4)Cancel Order API Integration
A canceled order doesn’t necessarily have to result in a loss, but it is dependent on the reverse logistics capacity of the shipping partner. This Cancellation API integration pushes the canceled order to the shipping partner platform as a new order.
It goes through a similar process of manifestation and its return journey is accordingly tracked to ensure it reaches the storage facility and can be readied for resale.
5)TMS and ERP Integrations
Safe Express’s API also connects the business with the Transport Management System (TMS) and Enterprise Resource Planning (ERP) system called i-PROPEL and Oracle Fusion Cloud.
Such APIs facilitate shipping operations including billing and booking shipments as well as confirming delivery status. It also enables the processing of GST so that businesses remain compliant with GST rules.
Why You Need a Multi-Carrier Integration Platform
No eCommerce business wants to put a cap on the number of orders they can fulfill. As that number grows, the business grows along with it, improving its functionality and optimizing every customer’s delivery experience.
This is why multiple shipping partners are typically needed for medium to large enterprises. This also means a much larger number of API integrations and overall operations have to be managed, which is where multi-carrier integration platforms come in.
Dedicated shipping based SaaS companies like Metapack and ClickPost, take care of API integration with shipping carriers for you. They give you a dashboard to manage orders placed with carriers and monitor each carrier’s performance. This allows you to focus on efficiency and make strategic improvement initiatives to optimize fulfillment.
A good integration platform makes use of push and pull APIs to provide up-to-the-minute updates on order status and transit information, and uses other APIs to optimize NDR management and actively reduce RTOs. It’s essential to choose the best carrier integration software so that you remain ahead of your competitors.
Conclusion
Safe Express is a reliable shipping carrier that offers serviceability in 36 states and Union Territories. Its APIs can handle the load of order dispatch and shipment tracking functions.
When it is paired with a multi carrier shipping software, you can get the full benefits of an enhanced shipping experience. This way you can optimize your RTOs rate and resolve NDRs while upgrading your returns and exchanges process.
