eCommerce businesses of all sizes in India are well-acquainted with the shipping aggregation platform that’s ShipRocket.
It has an extensive history of servicing online stores with domestic and international shipping services. It even launched a dedicated hyperlocal delivery wing in recent years.
In fact, when combined with its distributed warehousing network, ShipRocket forms an apt solution for same-day and next day delivery.
There are many benefits of using ShipRocket, but not all businesses are satisfied with confining themselves to one solution.
If you are one of them, then make use of our list of top ShipRocket alternatives to find your next best shipping solution. Each of the companies listed below share some similar services with ShipRocket.
So, we have highlighted their unique features to help you make distinction between ShipRocket & these competitors in India.
What is ShipRocket?
Launched in 2017, ShipRocket is a technology-first shipping aggregator that connects eCommerce companies with logistics providers and takes care of the end-to-end supply chain management process for them. These include warehousing, omnichannel retail enablement, multiple shipment methods, and so on.
ShipRocket also offers various technology solutions like branded tracking, COD management, shipping notifications, order creation, etc to optimize the logistics tasks.
In-Depth Honest Review of Top 10 ShipRocket Competitors and Alternatives in India with Features, Pros, Cons, Price & More in 2024
Here are quick but relevant details of 10 best ShipRocket alternatives in India for your Ecommerce business. You need choose any one of these competitor to ShipRocket for the growth of your online business after proper analysis.
1. ClickPost
ClickPost is a top rated multi-carrier shipping software that’s popular for its comprehensive logistics management features. ClickPost is the first ShipRocket competitor in this list and it comes pre-integrated with 500+ domestic and international carriers for businesses seeking to expand their consumer base and market reach.
ClickPost is a fully automated software solution that optimizes shipping, returns/exchanges, and tracking. Its strength lies in the use of advanced automation technologies and useful services like on-time COD reconciliation. It is known to reduce shipping costs and drastically reduce RTO percentage.
Features:
Data-driven carrier allocation engine that identifies the best-suited carrier for every shipment based on customizable rules.
Shipping API led tracking for real-time shipment visibility and personalized branded tracking page with built-in product recommendation system.
Automated NDR management and purpose-driven communication with customers for quick resolution.
Automated returns and exchanges management with branded returns portal, ML-led carrier allocation, and easy return to exchange swap.
2. Shipway
As a top ShipRocket competitor in India, Shipway is a shipping aggregator platform with exclusive technologies for hassle free shipping.
It has an expansive reach across 29k locations in the country. Similar to ShipRocket, it offers pre-negotiated and affordable carrier rates, starting from 19 INR per 500 gms of parcel weight.
Shipway’s major highlight is providing on-time cash on delivery remittance within 2 days of deliveries. It provides shipping insurance against lost and damaged parcels with its flagship service- Shipway Protect.
Features:
A selection of 7+ integrated carriers with shipping rate discounts and Amazon Self-Ship support.
Automated order sync-up with Shopify stores, generation of bulk shipping labels, and invoices.
RTO management with proactive communication channels for customers and AI-led fraud detection tools.
Branded WhatsApp, SMS, and Email alerts for delivery notifications.
3. ShipKaro
ShipKaro is another feature-rich shipping aggregation as well as a logistics management platform that can rival ShipRocket as a competitor. Shipkaro provides online retailers with a network of 13 carriers and offers discounts for economical shipping.
Given its partnership with global carriers, it arranges for convenient cross-border shipping. A major merit of ShipKaro is its load distribution feature whereby it splits a multi-product shipment among various carriers for easy fulfillment.
Features:
Provides easy pick-up scheduling conducive to business needs.
All-in-one tracking solution for both parcels and COD orders.
Supports COD payment especially for Tier III and Tier IV cities.
Bulk order uploading and bulk shipping label printing facility.
4. Shipyaari
Shipyaari is a state-of-the-art shipping technology and fulfillment service provider in India. Shipyaari has an expansive pincode reach covering 29k+ locations plus access to 190+ global countries. It has a warehousing facility of 12500 sq. ft. for swift handling of all order fulfillment processes.
The prime benefit of Shipyaari that makes it a suitable ShipRocket alternative is its omni-channel fulfillment service for eCommerce brands. It presents flexible leasing plus long-term warehousing options for. At the same time, it offers packaging, kitting, labeling and order consolidation.
Features:
Low-priced shipping options starting from 28 INR/500 grams.
Free coverage of up to 5000 INR for lost shipments during transit.
Streamlined inventory management, automated order processing, and shipping for ONDC brands.
Same day deliveries in 16 cities and next-day deliveries in 27 Indian cities.
5. ShipStation
ShipStation is a shipping and order management platform of international renown and is a well known app similar to ShipRocket. It offers up to 89% savings from carriers like UPS, USPS, and DHL. ShipStation offers integrations with 100+ selling channels, CRMs, marketplaces, and ERPs.
It’s best known for extensive branding of emails, packaging slips, and tracking portals. ShipStation’s automated features and scan-based workflows facilitate easy order fulfillment across countries.
Features:
Supports bulk generation and printing of different labels.
Offers rate shopping across carriers for US brands.
Extensive in-transit tracking and inventory management.
Facilitates order splitting, editing, and order consolidation.
6. Shyplite
Shyplite is another reliable logistics management platform with an area reach of 27k+ pincodes and 220 global countries. Its carrier network includes 30 shipping companies like Delhivery, FedEx, and ShadowFax.
Like any other ShipRocket alternative, Shyplite provides a pre-negotiated carrier rate for a wide range of delivery services.
It has a “Pay per shipment” model with no subscription or annual charge. It offers one of the Shipping lowest prices among all ShipRocket alternatives- 21 INR/500 grams.
Alongside shipping amenities, it also possesses warehouses and fulfillment centers that are most useful for bulk order fulfillment.
Features:
Implements batch processing and shipping through airways and roadways.
Enables automatic order syncing from marketplaces, online storefronts and carts.
Easy shipment tracking from a central dashboard and free automated notifications via emails and SMS.
Provides customizable labels and a branded tracking portal.
7. Shippo
Ecommerce entrepreneurs looking for a ShipRocket competitor for their overseas market will find Shippo a fitting solution. Shippo is a multi carrier shipping software with inbuilt tech capabilities for hassle-free shipping. It offers low shipping rates for 40+ global carriers like FedEx, DHL, and UPS.
Shippo also has partnerships with 17 different 3PLs like ShipBob, Soapbox,and Wizmo for regional and cross-border order fulfillment. It has multiple useful features like free address validation, scheduled pickups, and hassle-free returns shipping.
Features:
Swift generation of bulk shipping labels, custom forms, return labels, and commercial invoices.
Deep carrier discounts, sometimes up to 90% and shipping insurance.
All-in-one tracking system for real-time updates, and estimated arrival time prediction.
Niche delivery services, easy order management, and custom reports.
8. NimbusPost
NimbusPost is another appropriate choice for a ShipRocket competitor given its multifunctional shipping aggregation services. It helps eCommerce businesses, especially D2C the brands with a one-stop solution for warehousing and shipping needs.
NumbusPost offers domestic, international, and same-day delivery in selected Indian cities. It promises to reduce delivery times by 30% along with a complete order fulfillment package.
Features:
Standard and same-day shipping from 27+ carriers that handle bulk shipments.
Cloud-based NDR (Non delivery Report) management and AI-engine for rate comparison.
Distributed warehousing with sorting, packaging, and shipping facilities.
Automated shipping updates and AI-led order allocation system.
9. Easyship
Another international ShipRocket alternative is Easyship, a shipping management software. It’s best known for giving up to 91% rate discounts for USPS and UPS. It comes pre-integrated with 250+ carriers, ships to 220+ global destinations, and offers comprehensive cross-border shipping support.
Easyship’s automated shipping system and wide fulfillment network is known to lower logistics costs while improving delivery speed. Its warehousing and logistics services partners include names like UFL, Cirro, and Wellpack.
Features:
Uplifts checkout pages with its plugin for real-time shipping rates.
Tailored shipping charges for different customer segments including tax and duties calculation.
Custom branding for email notifications, packing slips, and tracking pages.
Swift generation of shipping labels, return labels, and customs paperwork.
10. iThink Logistics
iThink Logistics is a courier aggregator and a close ShipRocket competitor given their comparable shipping capabilities.
The company covers 29k pincodes in India and supports global shipping in 180 countries. It is partnered with carriers like Aramex, Fedex, and Delhivery.
iThink Logistics is an affordable solution for international shipping whereby deliveries are done in 10-12 days. It offers GST compliance invoices and order management from an insightful dashboard.
Features:
Real-time updates on custom clearance and delivery status.
Delivery verification through WhatsApp, SMS, and IVR.
Automated delivery reattempts within 48 hours.
Custom data on shipments that’s automatically generated.
How to Choose the Best ShipRocket Alternatives and Competitors in India for eCommerce?
Now, you have a fair idea of the best ShipRocket alternatives and their features. But which one would be the best solution among them?
To help you answer this question, we have listed down some tips and features you need to keep in mind while choosing the best ShipRocket competitor and alternative.
1. Serviceability
Nowadays, customers expect smooth delivery service from eCommerce brands, no matter where they are in the world.
So, while choosing the best alternative to ShipRocket, ensure it covers those regions where most of your orders come from. At the same time, check whether it can help you grow in those locations where you want to scale your business.
2. Number of integrated carriers and logistics flexibility
Another important aspect you need to look for in an ideal ShipRocket competitor is the number of carriers it has connected with. The higher the number, the greater flexibility you’ll have while optimizing your shipping operations.
Not only that, ensure it is integrated with carriers you deal with most of the time and have carriers specialized in those locations where you want to establish your reach.
For instance, if you want to extend your reach in the Middle East, then make sure the solution you choose is integrated with carriers like Aramex and SMSA Express.
Plus, check if it lets you contact the logistics providers without any third-party involvement, so you can control your deliveries in a better way.
3. Smart carrier allocation
As your business grows, you need to rely on a shipping company that specializes in a particular type of shipment. To evaluate that, ensure the solution offers an intelligent carrier allocation system.
So, if you are looking for a company that’s great at reducing shipping costs or lowering return-to-origin rates, this system will fetch a carrier that’s expert in those areas.
As a result, the best ShipRocket alternative must have this feature to improve your shipping process.
4. Efficient order tracking
If you want to keep track of all your shipments and deliver them to the right recipient at the right time, you need to check that the ShipRocket alternative has its own real-time order-tracking solution.
It must show the granular-level shipment visibility on a centralized platform — irrespective of the number of carriers you’re dealing with.
This will save you from issues like shipment theft and missing shipments and help resolve customers’ WISMO (Where-Is-My-Order) queries.
In addition, be sure that it sends automated shipment notifications to your shoppers to maintain their peace of mind.
5. Branding options
To be honest, today’s customers are tired of generic messages. Their inboxes are full of non-personalized messages that they often ignore. If you want to stay ahead in this game, you need to make sure that every customer conversation is personalized.
So, the best company similar to ShipRocket must let you personalize the customer order tracking page, shipping updates, etc with your brand elements, so you can improve your visibility.
6. NDR and RTO Management
NDRs (Non-delivery Reports) are quite common in this eCommerce industry.
But don’t let these failed delivery cases hamper your profits. While you can manually manage NDRs, having an automated NDR management system can prove to be a game changer.
The perfect shipping software must incorporate an NDR system into its service package that can automatically coordinate with carriers and customers to manage these failed delivery issues and reduce RTO (Return-to-Origin) rates.
7. Automated returns management
If you want to improve the customer retention rate, you need to ease the return process for your customers. So, look for a ShipRocket alternative that takes care of all customer returns in an automated way.
It can be providing a self-serve returns portal, auto-review returns request, and so on. Once they feel comfortable with the return process, they will come back for more to your store.
8. Out-of-the-box customer services
No matter how feature-rich a solution is, it’d still be of no use if the customer support system isn’t great.
So, ensure the software you choose has an active support team that will be available by your side 24/7, resolve queries instantly, and handhold you throughout the process.
In fact, it should provide you with a dedicated account manager who will support you in any situation.
9. Special Services
All features we have mentioned above aremust-have things in the best ShipRocket alternative.
Now, if it offers other special services like shipping insurance, EDD prediction, COD remittance, customized notifications, and pincode serviceability, it’ll be the cherry on the cake and will help you manage all aspects of your logistics services on the go.
6 Key Reasons Why eCommerce Companies Switch to ShipRocket Alternatives
No doubt, ShipRocket is one of the leading shipping aggregators on the market. It offers many convenient solutions to improve businesses’ shipping mechanisms.
But, there are some aspects of ShipRocket that hold them back from using this platform and make them search for the best ShipRocket competitor. These include:
1) Larger carrier network
As of now, ShipRocket only integrates with 25+ carrier partners, which limits the flexibility in choosing the right logistics provider for your business.
For example, if you want the best delivery service for your shipment, its carrier allocation engine will show you the result only among those 25 carriers.
On the other hand, if you go for a better ShipRocket alternative that has a wide network of carriers, you can find the best of the best carriers as per your shipping requirements, which further will improve your logistics operations.
2) Industry-specific service requirement
ShipRocket does a great job when it comes to handling generic shipments. It caters to various industries like fashion, electronics, consumer goods, etc.
However, if merchants need an industry-specific shipping solution, ShipRocket won’t meet their needs because it offers standardized packaging and is not efficient in handling high-value and perishable items.
So, if any business working under a niche and requires special handling of products, they must look for a ShipRocket competitor.
3) International reach
Almost every eCommerce business wants to grow on the international level.
However, ShipRocket isn’t a perfect solution for brands who want to reach their foreign customers. It works well only within India, covering around 24000+ pin codes in this country.
Plus, if you take a deep look into its carrier library, most of the logistics providers are India-focused. So, merchants who want to build their business reach across the world always opt for a ShipRocket alternative.
4) More reliable and flexible delivery service
Most reviews have shown that the tracking solution provided by ShipRocket is not up to the mark. This means there can be shipping discrepancies and you won’t stay up-to-date with it.
Not only that, ShipRocket doesn’t let companies directly connect with the carriers, which hinders them from effectively controlling their shipments.
This also hampers customer communication. That’s why, for better shipment control and reliable shipping services, eCommerce companies invest in a better option.
5) Business growth
If a brand has just started out its operations and handles a limited number of shipments each month, ShipRocket is a perfect solution because of its low-cost setup.
But the moment it starts getting a higher volume of orders (say up to 3000 orders per month), it should better go for an alternative since the surcharges and commission that will come with ShipRocket’s services might affect the profit margin.
Contrastingly, an ideal ShipRocket competitor will be able to effectively handle a huge amount of shipments in a cost-effective budget.
6)Improved customer service
While ShipRocket is quite good in domestic delivery, omnichannel fulfillment, and other technology-related services, it needs to work on its customer support system in terms of 24/7 availability, proactive issue handling, etc.
Otherwise, it will not only affect business operations but also create misunderstandings among customers.
Thus, eCommerce brands go for a ShipRocket competitor to make their customer feel more valued and maintain a smooth logistics process.
Conclusion
Having a fair idea about ShipRocket alternatives is a strength that comes in handy when you make a transition from this courier aggregator. This is especially true if your business is growing at a rapid pace that requires specialized technologies to handle their deliveries and manage NDR (Non-Delivery Report).
Throughout this article, we have tried to portray our unbiased opinion on each solution and provided their best features that will help you optimize your entire shipping operations. We hope our list of ShipRocket competitors will enable you to make informed decisions. So, manage some time from your busy schedule, assess the solutions we’ve mentioned here, and then spend your hard-earned money on the one that aligns with your logistics goal. Good luck!
FAQs (Frequently Asked Questions and Answers)
1. What are the best ShipRocket alternatives?
Based on our research and expert inputs, the best ShipRocket alternatives are ClickPost, Shipway, ShipKaro, ShipStation, and Shyplite. They offer many similar features to ShipRocket and provide premium services as well. These include granular-level order tracking, seamless global shipping, post-purchase customer experience, etc.
2. What are some must-have features the best ShipRocket competitor should have?
An ideal ShipRocket alternative must-have features, like automated carrier allocation, granular-level shipment tracking, branding options, a network of carriers, NDR management, returns management, EDD prediction, etc.
3. Which logistics partners are like ShipRocket?
There are many logistics partners available on the market that are similar to ShipRocket. These include DTDC, Blue Dart, FedEx, etc. These offer solutions like express delivery, hyperlocal delivery, and more. Now, if you’re looking for shipping software solutions that are similar to ShipRocket, then you must go for ClickPost, Shipway, ShipKaro, and others listed in this article.
4. Which shipping software is better than ShipRocket?
There are many shipping solutions like ClickPost, ShipStation, and Shippo that are better than ShipRocket.
